Sick cash benefits, now the request can also be made online (cross-border guide)

Context

The management system of sick cash benefits of the Canton of Ticino has undergone an important update. From now on, citizens and businesses residing in the Canton can also apply for sick cash benefits online, thanks to the implementation of a new electronic application form. This new tool makes it possible to simplify and speed up the subsidy application process, reducing waiting times and improving the transparency and traceability of applications.

The system automatically sends an email confirming receipt by the Health Insurance Subsidy Service. In addition, the online form provides detailed information on the application process, including the necessary documents and deadlines for submitting the application.

The online sick cash allowance application is available at www.cantonticino.ch/sussidi and can be accessed via the Canton portal. Simply register with your login credentials and follow the instructions provided by the form.

Concrete examples of applying for sick cash benefits online are available in the “Frequently Asked Questions” section of the Canton's website. For example, a Bellinzona worker who suffered an accident at work on February 15, 2023 and who needs to apply for a sick cash allowance can follow the instructions provided by the online form to submit the application within the deadline of

Operational details

The system automatically sends an email confirming receipt by the Health Insurance Subsidy Service. This innovation has been made possible thanks to the introduction of a new online form, accessible from the Health Insurance Subsidy Service website, which allows patients to apply for cash benefits quickly and easily.

The online form has been available since July 2022 and has already seen a significant increase in sick pay claims. 📊 According to data provided by the Health Insurance Subsidy Service, more than 500 sick pay claims were received in August 2022, 30% more than in the same month of the previous year.

Applying for sick pay online is very simple and only takes a few minutes. Patients simply need to access the Sickness Insurance Subsidy Service website, click on the "Sickness Insurance Subsidy Request" button and fill in the form with the required information. 📝

The online form requires the following information:

• Name and surname of the patient
• Date of birth
• Health insurance number
• Duration of absence from work
• Level of disability

Once the form has been completed, the patient will automatically receive an email confirming receipt of the request. ⚠️

The Sickness Insurance Subsidies Service will evaluate the claim within 5 working days and

Recommended tools

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Key points

The application for sick cash benefits can be completed and sent online through the platform of the Social Insurance Institute. This change was made possible by the recent amendment to the Social Insurance Act 2020, which provides for the possibility to submit applications online.

The online platform is available 24/7, allowing citizens to apply for sick cash benefits conveniently and quickly. In addition, the platform also offers the possibility to follow the status of your request and receive notifications and updates in real time.

Claims for sick pay must be submitted within 3 working days from the date of onset of illness or hospitalisation. The sick cash allowance is granted at the expense of the municipality of residence, and its amount varies depending on the health condition and the duration of the illness.

Here are some concrete examples:

• A worker from Lugano, who has contracted Lyme disease, can apply for sick cash benefits online and receive the subsidy of 2,500 Swiss francs per month for 6 months.
• A mother from Bellinzona, who needs treatment for her heart disease, can apply for sick cash benefits online and receive the subsidy of 3,000 Swiss francs per month for 3 months.

To apply for sick cash benefits online, you must have a

For a precise net salary calculation, use our tax comparator: compare take-home pay between G and B permits with all 2026 deductions.

Source: ticinonews.ch