142 active: new service for violence victims

Contesto

In brief - New number 142 active from 1 May 2026 - Free and anonymous service for victims of violence - Not an emergency number ## Key facts - What: New short number 142 for victims of violence - When: Active from 1 May 2026 - Where: Throughout Switzerland, including Ticino - Who: Listening service for victims of violence - Amount: 600 offenses related to domestic violence in Ticino in 2024 From 1 May 2026, the new short number 142 has been operational throughout Switzerland, designed to provide quick, free, discreet, and effective access for people who are victims of violence. In Ticino, this new service strengthens the support network. Available 24 hours a day, 7 days a week, the number 142 is a listening service and not an emergency number. In case of danger, it is necessary to contact the police (117) or the ambulance (144). Violence, in all its forms (domestic, psychological, physical, sexual, and economic), remains a reality in our canton. In 2024, Ticino recorded approximately 600 offenses related to domestic violence, primarily involving spouses, partners, or former partners. In the same year, the Cantonal Police intervened 982 times in situations of family distress, while the Victim Assistance Service supported 660 people, a significant portion of whom were in situations of domestic violence. The canton's protected facilities also accommodated 48 women and 52 children. ### Implications for cross-border workers The new number 142 represents a significant step forward in the protection of victims of violence, including cross-border workers who work in Ticino. This service offers quick and discreet access to anyone in a situation of violence, ensuring support and guidance towards the competent services. For cross-border workers, who often find themselves in s...

Dettagli operativi

Analysis of the new service The number 142 has been introduced to offer immediate and discreet support to victims of violence. This service is active 24 hours a day, 7 days a week, and is not an emergency number. In case of immediate danger, it is necessary to contact the police (117) or the ambulance (144). ### Practical implications For cross-border workers employed in Ticino, the new number 142 represents an important support tool. Being a single and easy-to-remember number, it can be a fundamental point of reference in emergency situations. Furthermore, the service offers the possibility of remaining anonymous, which can be particularly useful for those in situations of domestic violence who do not want to reveal their identity. ### Comparison with other services Before the introduction of the number 142, victims of violence in Ticino had to rely on a series of different numbers and services. This could make it difficult to access help, especially for those who were not aware of the available resources. The new short number simplifies the process, offering a unique and immediate point of reference. ### Practical scenarios Imagine being a cross-border worker living in Italy and working in Ticino. If you find yourself in a situation of domestic violence, you can call 142 to receive support and guidance. The service will help you understand what steps to take, who to turn to, and how to get help. This is a concrete example of how the new number 142 can make a difference in the life of someone in a vulnerable situation. ### Concrete procedures If you find yourself in a situation of violence, you can call 142 to receive support and guidance. The service is active 24 hours a day, 7 days a week, and offers the possibility of remaining anonymous. In case of immedia...

Punti chiave

What to do in case of violence If you are a victim of violence, the first step is to contact the number 142 to receive support and guidance. The service is active 24 hours a day, 7 days a week, and offers the possibility to remain anonymous. In case of immediate danger, it is necessary to contact the police (117) or the ambulance (144). ### Step-by-step procedure 1. Contact 142: Call the number 142 to receive support and guidance. 2. Get help: The service will help you understand what steps to take and who to turn to. 3. Stay anonymous: The service offers the possibility to remain anonymous, which can be particularly useful in cases of domestic violence. 4. Contact the authorities: In case of immediate danger, contact the police (117) or the ambulance (144). ### Useful tools For further information and support, you can visit the website of the Victim Support Service or contact the number 142. Additionally, you can use the pension calculator to plan your financial future. ### Conclusion The new number 142 represents an important step forward in the protection of victims of violence in Ticino. For cross-border workers, this service offers quick and discreet access to help, ensuring support and guidance towards the competent services. If you find yourself in a situation of violence, do not hesitate to contact 142 to receive the help you need. Source: tio.ch

Punti chiave

[{"q":"What is the number 142?","a":"The number 142 is an active listening service available 24/7, designed to provide quick, free, discreet, and effective access to victims of violence. It is not an emergency number, but a support and guidance service."},{"q":"How can I contact the number 142?","a":"You can contact the number 142 by calling 142 from your phone. The service is available 24/7 and offers the possibility to remain anonymous."},{"q":"What should I do in case of immediate danger?","a":"In case of immediate danger, it is necessary to contact the police (117) or the ambulance (144). The number 142 is not an emergency number, but a support and guidance service."}]

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