142: the number fighting violence in Ticino
From today, the 142 number is active for helping victims of violence in Ticino and throughout Switzerland, free and available 24/7.
Contesto
In brief - Number 142 active in Ticino and Switzerland - Free, confidential and 24/7 - Support for victims of violence ## Key facts - What: Helpline for victims of violence - When: From today, 1st May 2026 - Where: Ticino and Switzerland - Who: Department of Health and Social Affairs (DSS) - Cost: Free Today, 1st May, the Department of Health and Social Affairs (DSS) presented the operation of the helpline for victims – the 142 – in a press conference held at the Common Alarm Centre (CECAL) in Bellinzona. The 142, from today, is active in Ticino and throughout Switzerland. This number, explained the DSS, offers a direct, simple, and immediate access point for people who have suffered physical, psychological, or sexual violence, in public or private spaces, as well as for people close to them. A tool designed to be there when it's really needed. And more: the 142 is free, confidential, and reachable 24 hours a day, 7 days a week. By dialing it, you can obtain listening, advice, and guidance from qualified personnel, who accompany people in the first steps and, if necessary, refer them to the competent services in the area. In Ticino, during office hours, calls are handled by the Service for the help of victims of crimes (Service LAV), which guarantees specialized advice. Outside these hours and on public holidays, the response is instead ensured by the operators of the Federazione Cantonale Ticinese Servizi Autoambulanze (FCTSA), specially trained, who offer listening, support, and guidance. ### Implications for cross-border workers For cross-border workers living or working in Ticino, the number 142 represents an important resource. In case of need, they can contact this number to obtain immediate support and guidance towards the competent services. This is particula...
Dettagli operativi
Analysis of Practical Implications The number 142 offers immediate and confidential support for victims of violence, ensuring quick access to necessary services. This is particularly important for cross-border workers, who may not be aware of the available services or have difficulty navigating the Swiss healthcare and social system. The number 142 represents a unified access point, simplifying the process of seeking help and reducing the waiting time to receive support. ### Comparison with Other Services Before the introduction of the number 142, victims of violence in Ticino had to rely on a more fragmented network of services. With the activation of this number, the DSS has created a unified and easily accessible access point, improving accessibility and the speed of assistance. This comparison highlights the importance of having a centralized service that can provide immediate support and guidance towards the competent services. ### Concrete Scenarios Suppose a cross-border worker residing in Ticino is a victim of domestic violence. They can call 142 to receive immediate listening and support. Qualified personnel can provide advice and, if necessary, direct them to the competent services, such as the LAV Service or other specialized entities. This process is designed to be simple and immediate, minimizing waiting time and ensuring adequate support. ### Implications for Cross-Border Workers For cross-border workers living or working in Ticino, the number 142 represents an important resource. In case of need, they can contact this number to receive immediate support and guidance towards the competent services. This is particularly useful for those who may not be aware of the available services or have difficulty navigating the Swiss healthcare and social system. #...
Punti chiave
Procedure to use the number 142 To use the number 142, simply dial 142 from your phone. The service is free and available 24/7. Once you call, qualified staff will offer listening, advice, and guidance towards the competent services in the area. In case of emergency, you can directly contact the police (117) or the ambulance (144). ### Deadlines and required documents There are no specific deadlines for using the number 142. However, it is important to remember that in case of imminent danger, you must immediately contact the police (117) or the ambulance (144). ### Useful tools For further information and support, you can visit the website of the Service for the Help to Victims of Crimes (Servizio LAV) or directly contact the number 142. Additionally, the DSS has made available a new informative leaflet and an updated website with all the necessary information. ### Conclusion The number 142 represents a valuable resource for those who need immediate support in case of violence. For cross-border workers living or working in Ticino, this service offers quick and confidential access to the necessary services, improving the quality of life and safety of those in need. For further information and support, you can visit the website of the Servizio LAV or directly contact the number 142. Use the salary calculator to get an idea of your monthly income and expenses and plan your budget accordingly. Source: ticinonews.ch
Punti chiave
[{"q":"What to do in case of imminent danger?","a":"In case of imminent danger, it is necessary to contact the police (117) or the ambulance (144) immediately. The number 142 is not an emergency number, but it offers support and guidance towards the competent services."},{"q":"Who can use the number 142?","a":"The number 142 is available to all people who have suffered physical, psychological or sexual violence, in public or private spaces, as well as for people close to them. The service is free and confidential."},{"q":"What services are available through the number 142?","a":"Through the number 142 it is possible to obtain listening, advice and guidance from qualified personnel. If necessary, people are directed towards the competent services in the area, such as the LAV Service or other specialized bodies."}]
Frequently Asked Questions
- What to do in case of imminent danger?
- In case of imminent danger, it is necessary to contact the police (117) or the ambulance (144) immediately. The number 142 is not an emergency number, but it offers support and guidance towards the competent services.
- Who can use the number 142?
- The number 142 is available to all people who have suffered physical, psychological or sexual violence, in public or private spaces, as well as for people close to them. The service is free and confidential.
- What services are available through the number 142?
- Through the number 142 it is possible to obtain listening, advice and guidance from qualified personnel. If necessary, people are directed towards the competent services in the area, such as the LAV Service or other specialized bodies.