IT Service Desk Administrator — Zurich Insurance (sede Ticino)
- Lieu
- Zürich
- Contrat
- part-time
- Publié
- Hier
Vue d’ensemble du poste
Location: Douglas, Isle of Man
- Location: Douglas, Isle of Man
- Key responsibilities:
- As an IT Service Desk Administrator, you will:
Responsabilités principales
- Key responsibilities:
- As an IT Service Desk Administrator, you will:
- Be the first point of contact for IT incidents, problems and service requests, providing a professional, responsive and customer-focused support experience.
- Investigate, troubleshoot and resolve technical issues at first contact wherever possible, ensuring minimal disruption to users.
- Triage and prioritise incidents using agreed processes, escalating complex issues to the appropriate support teams when required.
- Manage incidents and service requests through to resolution using approved service management tools, ensuring service level targets are met or exceeded.
- Accurately record incident details, updates and resolutions to support effective communication and knowledge sharing across support teams.
- Communicate technical information clearly and confidently to both technical and non-technical users.
- Build and maintain positive working relationships with customers and colleagues, delivering a consistently high standard of service.
- Contribute to continuous improvement by identifying recurring issues and supporting the development of support documentation and knowledge resources.
Processus de candidature
- Closing date for applications: 8th September 2026 The opportunity:
- Are you passionate about technology and delivering excellent customer service?
- We're looking for an IT Service Desk Administrator to join our team on a permanent basis and play a vital role in supporting Zurich colleagues and partners.
- As the first point of contact for IT support, you'll help users resolve technical issues, answer service requests, and ensure a seamless technology experience across the business.
- This is an excellent opportunity for someone who enjoys problem solving, thrives in a customer-focused environment, and is looking to develop their career within a supportive and collaborative team.
- At Zurich, you'll be encouraged to grow your skills, expand your technical knowledge, and contribute to a team that keeps our business running smoothly through exceptional service and support.
- Strong general PC and system skills, with the confidence to learn new technologies and applications.
- Excellent verbal and written communication skills, with the ability to explain information clearly and professionally.
Détails supplémentaires
- Closing date for applications: 8th September 2026
- Keep up to date with relevant technologies, systems, processes and policies to ensure accurate and effective support is provided.
- We're looking for someone who enjoys helping people, has a positive attitude, and is keen to develop their IT career. We'd love to hear from you if you have:
- Sound judgement and the ability to make informed decisions in a fast-paced environment. buttontext09d5bafb18dcdafe a{ border: 1px solid transparent; buttontext09d5bafb18dcdafe a:focus{
- outline: none !important;
- Free Car Parking, including electric car charging points.
- Up to 16 weeks' full pay for maternity, paternity and adoption leave. Your health is important to us Free fruit on a Weekly basis We're making a difference
Notes et contenu original
- The opportunity:
- We're looking for someone who enjoys helping people, has a positive attitude, and is keen to develop their IT career.
- We'd love to hear from you if you have:
- Sound judgement and the ability to make informed decisions in a fast-paced environment.
- Our culture:
- Work for us.
- buttontext09d5bafb18dcdafe a{
- border: 1px solid transparent;
- buttontext09d5bafb18dcdafe a:focus{
- The financials
Questions sur cette offre
Quel salaire propose Zurich Insurance (sede Ticino) pour ce poste ?
Zurich Insurance (sede Ticino) indique CHF 91 500 - 128 000 bruts par an pour ce poste à Zürich. Il s'agit du salaire publié dans l'annonce d'origine (ou, si l'employeur ne précise pas de montant, d'une estimation réaliste pour le rôle et le secteur) — le calculateur de ce site le convertit en net réel une fois l'impôt frontalier et les cotisations sociales appliqués.
Est-ce un poste à temps plein, et quel type de contrat propose Zurich Insurance (sede Ticino) ?
Cette offre est un poste en temps partiel. Le type de contrat affiché ici provient directement de l'annonce originale de l'employeur ; confirmez toujours les horaires exacts, le préavis et la durée d'essai avec Zurich Insurance (sede Ticino) pendant le processus de candidature, ces détails pouvant varier même au sein de la même catégorie de contrat.
Ai-je besoin d'un permis de frontalier pour un poste dans le canton de Zurich ?
Les résidents UE/AELE domiciliés dans la zone frontalière du pays voisin du canton de Zurich peuvent demander un permis G ; l'employeur suisse le dépose auprès de l'office cantonal des migrations après signature du contrat. Les règles de zone frontalière et les délais varient selon le pays voisin et le canton — confirmez les détails auprès de l'office des migrations du canton de Zurich ou avec les RH pendant la candidature.
Comment postuler à ce poste chez Zurich Insurance (sede Ticino) ?
Utilisez le bouton « Postuler maintenant » sur cette page — il renvoie directement à l'annonce originale de Zurich Insurance (sede Ticino) sur careers.zurich.com, votre candidature arrive donc directement dans le système de suivi des candidatures de l'employeur. Frontaliere Ticino ne collecte ni ne transmet lui-même les candidatures.
