Team Chef d'équipe Engineering Operational Enablement — Roche
- Lieu
- Basel
- Contrat
- full-time
- Publié
- il y a 3 jours
Vue d’ensemble du poste
At Roche you can show up as yourself, embraced for the unique qualities you bring.
Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.
This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.
- At Roche you can show up as yourself, embraced for the unique qualities you bring.
- Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.
- Job responsibilities
- Strategic & Team Leadership: Build and lead a high-performing team of data modelers and support architecture specialists.
Responsabilités principales
- Job responsibilities
- Strategic & Team Leadership: Build and lead a high-performing team of data modelers and support architecture specialists.
- Establish the department's operational roadmap, service intake model, and capacity planning.
- Support Model & CMDB Governance: Act as the accountable authority for CMDB data quality standards, data modeling guidelines, and structural support frameworks across all product teams.
- Cross-Functional Consulting: Partner with Product Managers and Product Teams to translate complex business and technical contexts into robust operational support structures, eliminating the burden of low-frequency, high-complexity modeling on individual teams.
- Work with Observability and SRE teams for Standardizing our knowledge and its relationships unifies disparate tools (Grafana, Splunk, etc.).
- Quality Assurance & Compliance: Define performance metrics, continuous monitoring, health checks, periodic reviews, enforcement mechanisms, and automated validation rules to maintain 100% accurate dependencies, impact maps, and ticket routing logic.
- Process Enablement & Frameworks: Standardize playbooks, intake frameworks, and self-service guidelines to streamline how product teams interface with IT Service Management systems.
- Contextual layer for operational telemetry (dependencies, ownership, business mapping) to enable reasoning.
- AI Tools and Automation Adoption: Define and adopt AI-driven Solutions and rulesets to support the identification of operational support structure gaps and the automation of the corrective actions in the CMDB.
Processus de candidature
- You will bridge the gap between business application contexts and complex data structures, leading a team of experts dedicated to ensuring high-quality IT service management data, seamless automated ticket routing, and accurate impact analysis across all enterprise products.
- You will collaborate directly with Product Managers to translate complex business contexts into accurate CMDB dependency trees, automated ticket routing rules, and impact analysis structures.
- You will be responsible for ensuring our 300+ enterprise products maintain flawless operational support models without burdening software development teams.
Détails supplémentaires
- Join Roche, where every voice matters.
- You will support them in removing roadblocks and by setting focus on their performance management and make sure to develop your team with the right skills, healthy dynamics and a sustainable pace. Description of the area
Notes et contenu original
- The Position
- You will support them in removing roadblocks and by setting focus on their performance management and make sure to develop your team with the right skills, healthy dynamics and a sustainable pace.
- Description of the area
Questions sur cette offre
Quel salaire propose Roche pour ce poste ?
Roche indique CHF 99 500 - 151 000 bruts par an pour ce poste à Basel. Il s'agit du salaire publié dans l'annonce d'origine (ou, si l'employeur ne précise pas de montant, d'une estimation réaliste pour le rôle et le secteur) — le calculateur de ce site le convertit en net réel une fois l'impôt frontalier et les cotisations sociales appliqués.
Est-ce un poste à temps plein, et quel type de contrat propose Roche ?
Cette offre est un poste en temps plein. Le type de contrat affiché ici provient directement de l'annonce originale de l'employeur ; confirmez toujours les horaires exacts, le préavis et la durée d'essai avec Roche pendant le processus de candidature, ces détails pouvant varier même au sein de la même catégorie de contrat.
Ai-je besoin d'un permis de frontalier pour un poste dans le canton de Bâle ?
Les résidents UE/AELE domiciliés dans la zone frontalière du pays voisin du canton de Bâle peuvent demander un permis G ; l'employeur suisse le dépose auprès de l'office cantonal des migrations après signature du contrat. Les règles de zone frontalière et les délais varient selon le pays voisin et le canton — confirmez les détails auprès de l'office des migrations du canton de Bâle ou avec les RH pendant la candidature.
Comment postuler à ce poste chez Roche ?
Utilisez le bouton « Postuler maintenant » sur cette page — il renvoie directement à l'annonce originale de Roche sur roche.wd3.myworkdayjobs.com, votre candidature arrive donc directement dans le système de suivi des candidatures de l'employeur. Frontaliere Ticino ne collecte ni ne transmet lui-même les candidatures.
