Consultant to customers in Ticino: requirements and permit G (cross-border guide)

Context

In a nutshell

• The New Frontier Agreement was signed on 23 December 2020 and entered into force on 1 January 2024.
• Border workers working in Ticino as customer consultants must comply with the requirements for the G permit.

Key facts

• What: work as a customer consultant in Ticino as a border worker.
• When: 1 January 2024.
• Where: Ticino.
• Who: Frontier workers.
• Amount: not specified.

Permit Requirements G

To work as a customer consultant in Ticino, border workers must comply with the requirements for the G permit. These requirements include:

• Have at least 3 years of work experience in a related field.
• Have a basic knowledge of written and spoken German.
• Carry out a training course of at least 60 hours for the work sector.
• Comply with occupational health and safety regulations.

Operational checklist

For border workers who wish to work as customer consultants in Ticino, here is an operational checklist:

• Check if you meet the requirements for the G permit.
• Submit the application for permit G within 30 days from the date of commencement of work.
• Carry out the training course of at least 60 hours for the work sector.
• Comply with occupational health and safety regulations.

Concrete examples

Here are some concrete examples of how the requirements for the G permit can be applied in practice:

• A border worker with 3 years of work experience in an industry

Operational details

Consultant to customers in Ticino: requirements and permit G

Border workers working in Ticino as customer consultants must comply with the requirements for the G permit. The New Frontier Agreement was signed on 23 December 2020 and entered into force on 1 January 2024.

G Permit Requirements

To obtain the G permit, border guards must comply with the following requirements:

• Be at least 18 years of age;
• Hold a university degree or a high school diploma issued in Switzerland or in a country that is a member of the Frontier Agreement;
• Have at least 3 years of work experience as a consultant to clients in a country that is a member of the Frontier Agreement;
• Have a good knowledge of the Italian language and another official language of Switzerland;
• Have an employment contract with an authorized employer in Switzerland.

Deductibles and exemptions

Border workers who already hold the G permit before 17 July 2023 are exempt from the €7,500 deductible, while new border workers must comply with the €10,000 deductible. 📊

Here are some concrete examples:

• A 35-year-old client advisor with 5 years of work experience in a member country of the Frontier Agreement can apply for the G permit without having to pay the deductible.
• A new client advisor of 25 years with 2 years of work experience in a member country of the Frontier Agreement must pay the deductible of €10,000 for

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Key points

Consultant to customers in Ticino: requirements and permit G

To obtain the G permit, frontier workers must comply with the requirements established by the New Frontier Agreement. In addition, they may have access to a qualification recognition. For more information, please refer to the salary calculator.

The New Frontier Agreement was approved on 6 April 2019 and enters into force on 1 May 2020. The G permit is reserved for border workers who intend to work in Switzerland as customer consultants, with a minimum salary of CHF 40,000 per year.

To be eligible, candidates must have at least one year of work experience in a similar role and demonstrate a fluent knowledge of the Italian language. In addition, they must have a professional quality certificate issued by a recognized organization.

Border workers who intend to work in Ticino must also comply with cantonal regulations on labour and immigration. In particular, they must register with the Federal Office of Immigration (UDI) and obtain a residence permit.

The G permit is valid for a period of one year and can be renewed for a maximum of three years. Border workers intending to work in Switzerland must also pay a fee of CHF 200 for registration with the UDI.

Concrete example:

Suppose that a border worker already has one year of work experience as a customer consultant in an Italian company and wants to