Employee Collection Team Zürich — Cornèr Banca
NewCHF 59'000 - 90'500
Cornèr Banca · Wallisellen (ZH)
- Location
- Wallisellen
- Contract
- full-time
- Posted
- Yesterday
SalaryCHF 59'000 - 90'500
Role overview
We are looking for a motivated and customer-oriented professional to join our team in a dynamic and growing environment.
The ideal candidate is eager to develop their skills in client relationship management and credit recovery, combining strong communication abilities with empathy and a solution-driven approach.
This role offers the opportunity to work closely with clients, negotiate sustainable payment solutions, and contribute to maintaining positive and professional relationships even in sensitive situations.
- We are looking for a motivated and customer-oriented professional to join our team in a dynamic and growing environment.
- The ideal candidate is eager to develop their skills in client relationship management and credit recovery, combining strong communication abilities with empathy and a solution-driven approach.
- Key Responsibilities:
- Phone contact with clients for credit management and debt recovery
- Commercial training (commercial apprenticeship or equivalent qualification)
- Native German and good knowledge of English
Main responsibilities
- Key Responsibilities:
- Phone contact with clients for credit management and debt recovery
- Active listening to clients’ situations and identification of sustainable payment solutions
- Negotiation of repayment plans and monitoring of agreed arrangements
- Management and updating of cases in internal systems
- Collaboration with the team to monitor open positions
- Maintaining a professional and empathetic approach even in sensitive situations
- Commercial training (commercial apprenticeship or equivalent qualification)
- Native German and good knowledge of English
- Excellent communication skills and strong customer listening abilities
Key requirements
- Commercial training (commercial apprenticeship or equivalent qualification)
- Native German and good knowledge of English
- Excellent communication skills and strong customer listening abilities
- Aptitude for managing customer relationships over the phone
- Empathy, mediation skills, and solution-oriented mindset
- Attention to detail and organizational skills Team spirit and reliability Ideal profile
- Young, motivated person eager to grow professionally
- Ability to remain calm and professional even in difficult conversations
- Team-oriented attitude and collaborative mindset
Company and context
- Attention to detail and organizational skills Team spirit and reliability Ideal profile
- Young, motivated person eager to grow professionally
- Ability to remain calm and professional even in difficult conversations
- Team-oriented attitude and collaborative mindset
Additional details
- Attention to detail and organizational skills Team spirit and reliability
Notes and original content
- Attention to detail and organizational skills
- Team spirit and reliability
- Ideal profile
