Assistant Reservations Manager (m/w/d) — Grand Hotel Kronenhof
- Location
- Pontresina
- Contract
- permanent
- Posted
- Today
Role overview
Assistant Reservations Manager (m/w/d) — Grand Hotel Kronenhof, Pontresina (Engadin, Graubünden).
Pensum: 100%.
Vertrag: Unbefristet / Permanent.
- Assistant Reservations Manager (m/w/d) — Grand Hotel Kronenhof, Pontresina (Engadin, Graubünden).
- Pensum: 100%.
- At Kulm Group, our employees are the heart of our success.
- We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.
What the company offers
- At Kulm Group, our employees are the heart of our success.
- We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.
Application process
- now
- Assistant Front Office Manager (m/w/d) Kulm Hotel 100% People at 1800m above sea level are shaping the Luxury Mountain Travel.
- Our dynamic and international community offers our guests smart Luxury for an inimitable holiday experience.
- As a member of the Luxury Kulm Group you are part of the key to our success.
- Together, we make every stay deeply inspiring, unique and distinctive.
- And as such, we embrace our culture: understated luxury, inspiration, and a life experience.
- Together, we make it happen.
- This is your chance to be a member of our shaping culture: This is what you move with usLeadership & Partnership: You confidently represent the Front Office Manager and work together to ensure seamless operations at the highest level.The Guest Journey: From a warm welcome to a smooth check-out, you ensure our guests' stay is truly unforgettable.Knowledge Sharing: You contribute your expertise through staff training and performance reviews, while maintaining clear and professional communication with all other departments.Point of Contact: You serve as the primary contact for our guests—competent, proactive, and solution-oriented at all times.Administrative Excellence: You are responsible for statistics and month-end closings, ensuring strict adherence to LHW, Forbes, and Kulm standards.Guest Experience: With your profound knowledge of the hotel and the local region, you inspire our guests and guarantee a unique, world-class experience.
Contacts
- This is what you move with us You are the voice of our hotel: Whether by phone or email, you craft compelling offers, confirm bookings, and ensure follow-ups are handled with precision – all in line with LHW and ISO standards.
- You think in terms of occupancy and opportunity: You keep our reservations plan accurate and up to date, actively contributing to the optimal utilization of our room inventory.
- You bring numbers to life: In close collaboration with the Executive Assistant Manager and Front Office Manager, you develop forecasts and reports that are essential for daily planning.
- You are meticulous with data: Guest profiles and databases are maintained with care and discretion – structure and compliance are part of your DNA.
- You stay ahead of the curve: From managing the Channel Manager system to continuously refining our ISO and RIMS standards – you ensure smooth operations and bring fresh ideas to the table.
- You turn potential into performance: Upselling is more than a task to you – it’s a way to enhance the guest journey and create meaningful added value.
- Why join us?
- Because you’ll be part of one of Switzerland’s most renowned hotels – a place where you don’t just work, you help shape the future.
- You’ll be surrounded by passionate professionals and experience a team culture defined by elegance, authenticity, and collaboration.
- This is you Professional background: You have completed vocational training in hospitality or a commercial field – ideally within luxury hospitality – and offer several years of relevant experience.
Additional details
- Benefits At Kulm Group, our employees are the heart of our success. Executive Assistant Manager
Notes and original content
- Benefits At Kulm Group, our employees are the heart of our success.
- Executive Assistant Manager
Questions about this listing
What salary does Grand Hotel Kronenhof offer for this role?
Grand Hotel Kronenhof lists CHF 72'000 - 97'000 gross per year for this position in Pontresina. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Grand Hotel Kronenhof offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Grand Hotel Kronenhof during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Graubünden?
EU/EFTA residents living in the border zone of the country adjoining Canton Graubünden can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Graubünden's cantonal migration office or with HR during the application.
How do I apply for this position at Grand Hotel Kronenhof?
Use the "Apply now" button on this page — it links directly to Grand Hotel Kronenhof's original listing at careers.kronenhof.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
