Assistant Front Office Manager (f/m/d) — Grand Hotel des Bains Kempinski St. Moritz
- Location
- St. Moritz
- Contract
- other
- Posted
- 4 days ago
Role overview
Under a name steeped in tradition, Kempinski, hoteliers since 1897, has traveled the world in search of fascinating destinations, without ever forgetting its traditions and European heritage.
The spacious resorts and stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury on their business or private trips.
What actually makes a grand hotel?
- Under a name steeped in tradition, Kempinski, hoteliers since 1897, has traveled the world in search of fascinating destinations, without ever forgetting its traditions and European heritage.
- The spacious resorts and stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury on their business or private trips.
- To support our front office team, we are looking for you as Assistant Front Office Manager for the upcoming Winterseason 2026. | Key Responsibilities:
- Ensuring that the team has independent and up-to-date knowledge of the hotel product, VIP arrivals, events within the hotel and the city, as well as safety standards and emergency procedures.
Main responsibilities
- To support our front office team, we are looking for you as Assistant Front Office Manager for the upcoming Winterseason 2026. | Key Responsibilities:
- Ensuring that the team has independent and up-to-date knowledge of the hotel product, VIP arrivals, events within the hotel and the city, as well as safety standards and emergency procedures.
- Administrative and operational activities, participating in relevant meetings, conducting meetings, writing reports and memos, as well as check-ins and check-outs.
- Direct management of reception activities, such as baggage handling, checking arrivals, guest services, ensuring compliance with all department standards and processes, focusing on guest requests and satisfaction.
- Review and optimization of workflows, processes, and standards.
- Personnel deployment control for the best possible service quality and effectiveness at the front office.
- Including development, training, and future planning for employees.
- Maximizing revenue (REVPAR) through optimal control of room allocation, group blockings, package sales, late charges, double occupancy, and upselling.
- Welcoming and seeing off VIP guests and accompanying them to their rooms.
- Building relationships and providing personal assistance during the guest's stay.
Additional details
- Experience with budget and FO-related report creation Structured and organized way of working Keen interest in team-oriented work
Notes and original content
- Experience with budget and FO-related report creation
- Structured and organized way of working
- Keen interest in team-oriented work
Questions about this listing
What salary does Grand Hotel des Bains Kempinski St. Moritz offer for this role?
Grand Hotel des Bains Kempinski St. Moritz lists CHF 79'000 - 120'000 gross per year for this position in St. Moritz. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Grand Hotel des Bains Kempinski St. Moritz offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Grand Hotel des Bains Kempinski St. Moritz during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Graubünden?
EU/EFTA residents living in the border zone of the country adjoining Canton Graubünden can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Graubünden's cantonal migration office or with HR during the application.
How do I apply for this position at Grand Hotel des Bains Kempinski St. Moritz?
Use the "Apply now" button on this page — it links directly to Grand Hotel des Bains Kempinski St. Moritz's original listing at kempinski.pinpointhq.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
