Global Services Process Excellence Manager (Fixed-Term Contract, 12 Months) — Bühler Group
NewCHF 110'500 - 154'000
Bühler Group · Uzwil (SG)
- Location
- Uzwil
- Contract
- full-time
- Posted
- 4 days ago
SalaryCHF 110'500 - 154'000
Role overview
Are you passionate about designing efficient, scalable business processes and digital backbones for a global service organization? In this role, you will shape andimprove the end-to-end processes and supporting systems that enable workshop refurbishments, field service, and parts delivery.
You will connect service execution processes with commercial processes, from quotation and order handling through planning, execution, invoicing, and performance follow-up. Working closely with global business stakeholders and IT teams, you will translate operational needs into standardized processes, clear requirements, and prioritized digital improvements.
Join Bühler and help build a connected, data-driven, and customer-focused global Service organization, supporting our mission: “Partnering for better outcomes.”
Aufgaben
- You own and continuously improve global end-to-end processes and digital backbones for workshop refurbishments, field service, and Parts Delivery
- You connect commercial and service execution processes-from quotation and order handling to planning, delivery, invoicing, and performance follow-up
- You translate business needs into standardized process designs, requirements, and a prioritized improvement backlog
- You partner with IT and business teams in an agile way of working to deliver scalable, practical solutions
- You define process standards, governance, roles, and KPIs; drive global adoption and continuous improvement
Anforderungen
- Degree in business, engineering, IT, operations, or a related field
- Experience in process management, service operations, digital transformation, or enterprise systems in an international environment
- Ability to translate business needs into process and IT requirements; experience with agile delivery is an advantage
- Strong analytical, stakeholder management, communication, and prioritization skills
- VIVA Restaurant
- We offer our employees a daily fitness menu from 9, 00 CHF. Attractive mobility concept
What the company offers
- VIVA Restaurant
- We offer our employees a daily fitness menu from 9, 00 CHF. Attractive mobility concept
- We offer an OSTWIND ZVV / Z-Pass + half-fare travelcard for CHF 365 + CHF 400 public transport credit as well as an attractive first-class travelcard or free parking. Health-Port
- We are committed to preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy, group courses and a company doctor. Attractive vacation entitlement
- Enough time for relaxation and personal interests - we offer from 25 to 30 days of vacation per year depending on age. Employer-funded pension plan
- The Bühler Pension Fund offers Bühler employees an independent pension fund that ensures reliable financial security in retirement: www.pk-buhler.ch Mobile phone subscriptions
- We offer special conditions for cell phone subscriptions via Mobilezone with Sunrise and Swisscom.
- Two billion people eat food every day that was produced with Bühler equipment.
- One billion people drive vehicles whose parts were manufactured with our machines.
- Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
Company and context
- Are you passionate about designing efficient, scalable business processes and digital backbones for a global service organization? In this role, you will shape and
- improve the end-to-end processes and supporting systems that enable workshop refurbishments, field service, and parts delivery.
- You will connect service execution processes with commercial processes, from quotation and order handling through planning, execution, invoicing, and performance follow-up.
- Working closely with global business stakeholders and IT teams, you will translate operational needs into standardized processes, clear requirements, and prioritized digital improvements.
- Join Bühler and help build a connected, data-driven, and customer-focused global Service organization, supporting our mission: “Partnering for better outcomes.” Aufgaben:
- You own and continuously improve global end-to-end processes and digital backbones for workshop refurbishments, field service, and Parts Delivery
- You connect commercial and service execution processes-from quotation and order handling to planning, delivery, invoicing, and performance follow-up
- You translate business needs into standardized process designs, requirements, and a prioritized improvement backlog
- You partner with IT and business teams in an agile way of working to deliver scalable, practical solutions
- You define process standards, governance, roles, and KPIs; drive global adoption and continuous improvement Anforderungen:
Additional details
- Are you passionate about designing efficient, scalable business processes and digital backbones for a global service organization? In this role, you will shape and
- Join Bühler and help build a connected, data-driven, and customer-focused global Service organization, supporting our mission: “Partnering for better outcomes.”
- You define process standards, governance, roles, and KPIs; drive global adoption and continuous improvement
- We offer our employees a daily fitness menu from 9, 00 CHF. Attractive mobility concept
- We offer an OSTWIND ZVV / Z-Pass + half-fare travelcard for CHF 365 + CHF 400 public transport credit as well as an attractive first-class travelcard or free parking.
- We are committed to preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy, group courses and a company doctor. Attractive vacation entitlement
- Enough time for relaxation and personal interests - we offer from 25 to 30 days of vacation per year depending on age. Employer-funded pension plan
- The Bühler Pension Fund offers Bühler employees an independent pension fund that ensures reliable financial security in retirement: www.pk-buhler.ch Mobile phone subscriptions
Notes and original content
- Are you passionate about designing efficient, scalable business processes and digital backbones for a global service organization?
- In this role, you will shape and
- Anforderungen:
- Wir bieten:
- We offer our employees a daily fitness menu from 9, 00 CHF.
- Attractive mobility concept
- Health-Port
- We are committed to preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy, group courses and a company doctor.
- Attractive vacation entitlement
- Enough time for relaxation and personal interests - we offer from 25 to 30 days of vacation per year depending on age.
Questions about this listing
What salary does Bühler Group offer for this role?
Bühler Group lists CHF 110'500 - 154'000 gross per year for this position in Uzwil. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Bühler Group offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Bühler Group during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in St. Gallen?
EU/EFTA residents living in the border zone of the country adjoining Canton St. Gallen can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with St. Gallen's cantonal migration office or with HR during the application.
How do I apply for this position at Bühler Group?
Use the "Apply now" button on this page — it links directly to Bühler Group's original listing at jobs.buhlergroup.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
