IT Service Desk Administrator — Zurich Insurance (sede Ticino)
- Ort
- Zürich
- Vertrag
- part-time
- Veröffentlicht
- Gestern
Rollenüberblick
Location: Douglas, Isle of Man
- Location: Douglas, Isle of Man
- Key responsibilities:
- As an IT Service Desk Administrator, you will:
Hauptaufgaben
- Key responsibilities:
- As an IT Service Desk Administrator, you will:
- Be the first point of contact for IT incidents, problems and service requests, providing a professional, responsive and customer-focused support experience.
- Investigate, troubleshoot and resolve technical issues at first contact wherever possible, ensuring minimal disruption to users.
- Triage and prioritise incidents using agreed processes, escalating complex issues to the appropriate support teams when required.
- Manage incidents and service requests through to resolution using approved service management tools, ensuring service level targets are met or exceeded.
- Accurately record incident details, updates and resolutions to support effective communication and knowledge sharing across support teams.
- Communicate technical information clearly and confidently to both technical and non-technical users.
- Build and maintain positive working relationships with customers and colleagues, delivering a consistently high standard of service.
- Contribute to continuous improvement by identifying recurring issues and supporting the development of support documentation and knowledge resources.
Bewerbungsprozess
- Closing date for applications: 8th September 2026 The opportunity:
- Are you passionate about technology and delivering excellent customer service?
- We're looking for an IT Service Desk Administrator to join our team on a permanent basis and play a vital role in supporting Zurich colleagues and partners.
- As the first point of contact for IT support, you'll help users resolve technical issues, answer service requests, and ensure a seamless technology experience across the business.
- This is an excellent opportunity for someone who enjoys problem solving, thrives in a customer-focused environment, and is looking to develop their career within a supportive and collaborative team.
- At Zurich, you'll be encouraged to grow your skills, expand your technical knowledge, and contribute to a team that keeps our business running smoothly through exceptional service and support.
- Strong general PC and system skills, with the confidence to learn new technologies and applications.
- Excellent verbal and written communication skills, with the ability to explain information clearly and professionally.
Weitere Details
- Closing date for applications: 8th September 2026
- Keep up to date with relevant technologies, systems, processes and policies to ensure accurate and effective support is provided.
- We're looking for someone who enjoys helping people, has a positive attitude, and is keen to develop their IT career. We'd love to hear from you if you have:
- Sound judgement and the ability to make informed decisions in a fast-paced environment. buttontext09d5bafb18dcdafe a{ border: 1px solid transparent; buttontext09d5bafb18dcdafe a:focus{
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- Free Car Parking, including electric car charging points.
- Up to 16 weeks' full pay for maternity, paternity and adoption leave. Your health is important to us Free fruit on a Weekly basis We're making a difference
Notizen und Originalinhalt
- The opportunity:
- We're looking for someone who enjoys helping people, has a positive attitude, and is keen to develop their IT career.
- We'd love to hear from you if you have:
- Sound judgement and the ability to make informed decisions in a fast-paced environment.
- Our culture:
- Work for us.
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- The financials
Fragen zu dieser Stellenanzeige
Welches Gehalt bietet Zurich Insurance (sede Ticino) für diese Stelle?
Zurich Insurance (sede Ticino) gibt CHF 91'500 - 128'000 brutto pro Jahr für diese Position in Zürich an. Dies ist das im Original-Inserat veröffentlichte Gehalt (oder, falls der Arbeitgeber keinen Betrag nennt, eine realistische Schätzung für Rolle und Branche) — der Rechner auf dieser Seite berechnet daraus Ihr tatsächliches Netto nach Grenzgänger-Steuer und Sozialabgaben.
Ist das eine Vollzeitstelle, und welchen Vertragstyp bietet Zurich Insurance (sede Ticino)?
Diese Stelle ist eine Teilzeit-Position. Der hier angezeigte Vertragstyp stammt direkt aus dem Original-Inserat des Arbeitgebers; klären Sie genaue Arbeitszeiten, Kündigungsfrist und Probezeit während des Bewerbungsprozesses mit Zurich Insurance (sede Ticino), da diese Details auch innerhalb derselben Vertragskategorie variieren können.
Brauche ich eine Grenzgänger-Bewilligung für eine Stelle im Kanton Zürich?
EU/EFTA-Bürger mit Wohnsitz in der Grenzzone des an den Kanton Zürich angrenzenden Landes können eine G-Bewilligung beantragen; der Schweizer Arbeitgeber reicht sie nach Vertragsunterzeichnung beim Migrationsamt dieses Kantons ein. Grenzzonen-Regeln und Bearbeitungszeiten variieren je nach Nachbarland und Kanton — klären Sie die Details mit dem Migrationsamt des Kantons Zürich oder mit HR während der Bewerbung.
Wie bewerbe ich mich für diese Stelle bei Zurich Insurance (sede Ticino)?
Nutzen Sie die Schaltfläche "Jetzt bewerben" auf dieser Seite — sie führt direkt zum Original-Inserat von Zurich Insurance (sede Ticino) unter careers.zurich.com, sodass Ihre Bewerbung direkt im Bewerbermanagementsystem des Arbeitgebers landet. Frontaliere Ticino sammelt oder leitet keine Bewerbungen selbst weiter.
