Direktor of Brand & Marketing (m/f/d) — Badrutt's Palace Hotel

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Your key responsibilities

• As Director of Brand & Marketing, you will have overall responsibility for the Badrutt's Palace brand and marketing across all touchpoints, including the hotel, restaurants, bars, spa, retail, and events.

• You will continuously evolve the brand positioning, identity, tone of voice, and visual expression, ensuring a consistent and exceptional brand experience.

• Leading the Brand & Marketing team, you will foster a culture of brand excellence, cultural awareness, and creativity.

• The brand's entire digital ecosystem—including website experience, social media, content, paid media, and SEO/GEO/SEM—will be under your strategic direction.

• You will further develop the hotel's distinctive social media and content strategy, placing cultural relevance and a clearly defined luxury brand code at the heart of every initiative.

• As the owner of the CRM strategy, you will strengthen guest relationships, drive loyalty, and create long-term value across the luxury guest journey.

• Relevant KPIs will be defined, monitored, and managed by you to ensure transparency, measure performance, and deliver sustainable business impact.

• You will lead external agencies and strategic partners with a clear focus on quality, creativity, and brand consistency.

• What you bring to the job

• You have a refined understanding of ultra-luxury, aesthetics, language, and brand excellence.

• Several years of experience in a senior Brand and/or Marketing leadership role within a premium or luxury environment enable you to shape brands with confidence and strategic vision.

• You have a proven track record of leading teams at management or executive level.

• Your expertise spans the full digital ecosystem, including social media, content, performance marketing, web, and CRM.

• An entrepreneurial mindset, combined with strong decision-making and execution capabilities, enables you to deliver measurable business impact.

• You are confident in managing and influencing senior internal and external stakeholders.

• You communicate fluently in English; proficiency in German is an advantage.

• You thrive in a demanding, seasonal luxury hospitality environment and embrace the pace and expectations that come with it.

Our offer

• A permanent, year-round position in one of the most unique Brand leadership roles in international luxury hospitality.

• Membership of the Executive Committee (ExCom), with direct influence on the brand and the overall guest experience.

• The opportunity to shape one of the world's most iconic luxury hotels, defined by exceptional quality, heritage, and excellence.

• An inspiring working environment in St.Moritz, offering long-term career prospects and development opportunities at Executive level.

If you are inspired by this exceptional leadership opportunity in the world of international luxury hospitality, we look forward to receiving your complete online application.

Recruitment Fraud Warning

Badrutt's Palace Hotel will never request payment or financial information during the recruitment process.All official communication is sent exclusively from email addresses ending in @badruttspalace.com.

If you receive any request for payment or suspicious communication, please disregard it and contact us directly through our official website.</em></span></p>