Instructional Design Conseiller ( Fixed Term 2 years ) — Roche
- Lieu
- Basel
- Contrat
- full-time
- Publié
- Hier
Vue d’ensemble du poste
At Roche you can show up as yourself, embraced for the unique qualities you bring.
Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.
This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.
- At Roche you can show up as yourself, embraced for the unique qualities you bring.
- Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.
Processus de candidature
- Reaching high customer satisfaction through consistent, high quality delivery and application of customer care principles (measured by defined stakeholder feedback) .
- Provide feedback, coaching and advice for contacts in both HR and the business (measured by defined stakeholder feedback) .
- Create explainer videos and educational content Who you ar
Entreprise et contexte
- Align service delivery and quality with overarching objectives of the global HR Support Solutions organization.
- Manage service quality expectations and address customer concerns .
- Ensure end to end ownership of resolution .
- Ensure operations according to defined KPIs and SLAs.
- Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way.
- Provide on-time and predictable delivery with all content projects Cross-Functional Collaboration
- Build relationships with HR colleagues within the People Support Solutions organization as well as with customers to ensure ongoing service delivery effectiveness.
- Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers.
- Achieve our People Support Solutions vision by driving global consistency through collaboration. Outputs & Deliverables
- Continuous contribution to the improvement of the performance of PSS .
Détails supplémentaires
- Join Roche, where every voice matters. Instructional Design
- Assist with implementation and further evaluation of course content Work on more complex assignments and issues; serves as an expert in eLearning trends Customer Engagement
- Provide on-time and predictable delivery with all content projects Cross-Functional Collaboration
- Achieve our People Support Solutions vision by driving global consistency through collaboration. Outputs & Deliverables
- Create explainer videos and educational content
Notes et contenu original
- Join Roche, where every voice matters.
- The Position
- You will be :
- Instructional Design
- Assist with implementation and further evaluation of course content Work on more complex assignments and issues; serves as an expert in eLearning trends
- Customer Engagement
- Provide on-time and predictable delivery with all content projects
- Cross-Functional Collaboration
- Achieve our People Support Solutions vision by driving global consistency through collaboration.
- Outputs & Deliverables
Questions sur cette offre
Quel salaire propose Roche pour ce poste ?
Roche indique CHF 62 000 - 94 000 bruts par an pour ce poste à Basel. Il s'agit du salaire publié dans l'annonce d'origine (ou, si l'employeur ne précise pas de montant, d'une estimation réaliste pour le rôle et le secteur) — le calculateur de ce site le convertit en net réel une fois l'impôt frontalier et les cotisations sociales appliqués.
Est-ce un poste à temps plein, et quel type de contrat propose Roche ?
Cette offre est un poste en temps plein. Le type de contrat affiché ici provient directement de l'annonce originale de l'employeur ; confirmez toujours les horaires exacts, le préavis et la durée d'essai avec Roche pendant le processus de candidature, ces détails pouvant varier même au sein de la même catégorie de contrat.
Ai-je besoin d'un permis de frontalier pour un poste dans le canton de Bâle ?
Les résidents UE/AELE domiciliés dans la zone frontalière du pays voisin du canton de Bâle peuvent demander un permis G ; l'employeur suisse le dépose auprès de l'office cantonal des migrations après signature du contrat. Les règles de zone frontalière et les délais varient selon le pays voisin et le canton — confirmez les détails auprès de l'office des migrations du canton de Bâle ou avec les RH pendant la candidature.
Comment postuler à ce poste chez Roche ?
Utilisez le bouton « Postuler maintenant » sur cette page — il renvoie directement à l'annonce originale de Roche sur roche.wd3.myworkdayjobs.com, votre candidature arrive donc directement dans le système de suivi des candidatures de l'employeur. Frontaliere Ticino ne collecte ni ne transmet lui-même les candidatures.
