Strategic Relationship Leader, Construction, Commercial Insurance, West Region — Zurich Insurance (sede Ticino)
- Lieu
- Lugano
- Contrat
- part-time
- Publié
- Hier
Vue d’ensemble du poste
Zurich North America is seeking a highly influential Strategic Relationship Leader to join our Customer Relationship Management team in the West Region.
The position will focus on Construction business and offers the opportunity to work closely with our Construction and Specialty senior leaders, strategic customers, and broker partners across Zurich's important growth markets.
In this high-visibility role, you will partner with senior executives, brokers, and key stakeholders to strengthen customer partnerships, identify growth opportunities, and deliver innovative risk solutions that create long-term value.
- Zurich North America is seeking a highly influential Strategic Relationship Leader to join our Customer Relationship Management team in the West Region.
- The position will focus on Construction business and offers the opportunity to work closely with our Construction and Specialty senior leaders, strategic customers, and broker partners across Zurich's important growth markets.
- Key Responsibilities:
- Serve as the primary relationship strategist for a portfolio of large, high-value customers and prospects.
- High School Diploma or Equivalent and 10 or more years of experience in the Relationship Management area AND
Responsabilités principales
- Key Responsibilities:
- Serve as the primary relationship strategist for a portfolio of large, high-value customers and prospects.
- Build and maintain trusted relationships with C-suite executives, risk managers, brokers, and key decision-makers.
- Develop and execute customer engagement strategies that drive retention, profitability, and long-term growth.
- Identify opportunities to expand Zurich's solutions and capabilities across domestic and global operations.
- Lead executive business reviews, stewardship meetings, and strategic planning sessions for key customers.
- Partner with underwriting, claims, risk engineering, service, and distribution teams to deliver an exceptional customer experience.
- Create compelling value propositions that align Zurich's capabilities with customer business objectives.
- Leverage market insights, customer intelligence, and analytics to identify opportunities and strengthen account strategies.
- Coordinate internal resources and leadership engagement to ensure seamless execution and delivery.
Exigences principales
- High School Diploma or Equivalent and 10 or more years of experience in the Relationship Management area AND
Processus de candidature
- If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.
Entreprise et contexte
- Underwriting or brokerage experience in Construction, with strong knowledge of underwriting and insurance needs for General Contractors, Subcontractors, and Construction Owners (e.g., technology companies, universities, healthcare organizations).
- Loss Sensitive underwriting knowledge for casualty lines, with proficiency across property, builders risk, financial lines, accident, life & health, and surety.
- Existing relationships with brokers and agents in the Construction market.
- Advanced knowledge of Salesforce and underwriting platforms such as
- Guidewire, PolicyCenter, Power BI, and the ability to self-serve reporting needs while partnering with underwriting and data science teams to holistically represent the customer relationship.
- Strong capabilities in running executive‑level meetings and stewardship conversations that integrate Underwriting, Claims, Risk Engineering, and senior leadership for large accounts.
- Deep customer and relationship management experience with strong strategic planning and execution capabilities.
- Demonstrated expertise in managing key customers and driving profitable business performance.
- Ability to engage and influence C‑suite leaders with strong negotiation skills and thought leadership.
- Knowledge of risk assessments and the ability to deliver clear, actionable risk insights.
Détails supplémentaires
- Travel as needed to support customer relationships and business objectives. Basic Qualifications:
- Bachelor’s Degree and 8 or more years of experience in the Relationship Management area
- High School Diploma or Equivalent and 10 or more years of experience in the Relationship Management area
- Significant Commercial Insurance Construction experience Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No
- Linkedin Recruiter Tag: #LI-BK1, #LI-HYBRID, #LI-EXECUTIVE Nearest Major Market: San Francisco Nearest Secondary Market: Oakland
Notes et contenu original
- This position reports to the Head of Customer Relationship Management and supports strategic Construction customers throughout the West Region.
- Travel as needed to support customer relationships and business objectives.
- Basic Qualifications:
- Significant Commercial Insurance Construction experience
- Please note: Zurich does not accept unsolicited CVs from agencies.
- Location(s): AM
- San Francisco, AM
- Los Angeles, AM
- Phoenix, AM
- Rocky Hill, AM
Questions sur cette offre
Quel salaire propose Zurich Insurance (sede Ticino) pour ce poste ?
Zurich Insurance (sede Ticino) indique CHF 70 500 - 98 500 bruts par an pour ce poste à Lugano. Il s'agit du salaire publié dans l'annonce d'origine (ou, si l'employeur ne précise pas de montant, d'une estimation réaliste pour le rôle et le secteur) — le calculateur de ce site le convertit en net réel une fois l'impôt frontalier et les cotisations sociales appliqués.
Est-ce un poste à temps plein, et quel type de contrat propose Zurich Insurance (sede Ticino) ?
Cette offre est un poste en temps partiel. Le type de contrat affiché ici provient directement de l'annonce originale de l'employeur ; confirmez toujours les horaires exacts, le préavis et la durée d'essai avec Zurich Insurance (sede Ticino) pendant le processus de candidature, ces détails pouvant varier même au sein de la même catégorie de contrat.
Ai-je besoin du permis G pour postuler à ce poste au Tessin en tant que frontalier italien ?
Oui, si vous résidez en Italie dans la zone frontalière des 20 km. L'employeur suisse dépose la demande de permis G à l'office cantonal des migrations du Tessin après signature du contrat — la première délivrance prend 2-6 semaines, puis renouvellement annuel automatique tant que l'emploi se poursuit. Un retour hebdomadaire à votre domicile italien est requis pour conserver le statut. Remarque : cette offre autorise le télétravail — au-delà de 25 % du temps, la base de sécurité sociale peut basculer vers l'Italie ; vérifiez la part convenue avec les RH avant de signer.
Comment postuler à ce poste chez Zurich Insurance (sede Ticino) ?
Utilisez le bouton « Postuler maintenant » sur cette page — il renvoie directement à l'annonce originale de Zurich Insurance (sede Ticino) sur careers.zurich.com, votre candidature arrive donc directement dans le système de suivi des candidatures de l'employeur. Frontaliere Ticino ne collecte ni ne transmet lui-même les candidatures.
