FACHVERANTWORTUNG ICT (1st & 2nd Level Support) 80-100% — Stiftung Pigna
- Location
- Kloten
- Contract
- Full-time
- Posted
Full description
- Nearly 280 employees support, support, look after and employ people with disabilities in their living, working and living space. For this purpose, we offer 148 residential places in various forms of living as well as 175 workplaces in workshops and a service company. In addition, 90 seats are available in the day care center. For our ICT team, we are looking for a committed personality as: FACHVERWORKUNG ICT (1st & 2nd Level Support) 80-100% with team leadership You bring technology and people together: With us you ensure that IT works easily in everyday life, and are the contact point on which your colleagues can rely. You take responsibility for the 1st and 2nd level support, lead a small team and, together with our project manager, shape the way to a modern IT environment with clearly structured ICT processes. Your responsibilities
- Professional and human leadership as well as further development of our small ICT team
- Ensuring 1st and 2nd level support: disruptions and service requests, end devices, user management and specialist applications
- Further development and documentation of ICTSM processes as well as maintenance of ICT inventory and efficient ICT processes
- Collaboration in the introduction and rollout of new applications as well as organization of ICT training, in close cooperation with the project manager Digitalization
- Training as a computer scientist or comparable qualification with further training
- Multi-year ICT support experience, ideally with initial leadership experience, and deep knowledge of ICT infrastructure, Microsoft 365 and user management
- Structured, independent and solution-oriented working method with a pragmatic hands-on mentality
- High social and communication skills as well as enjoyment of working with different stakeholders
- Very good knowledge of German and interest in working in a social institution
Good employment conditions are just as obvious to us as an appreciative culture and a transparent understanding of leadership. Further benefits can be found on our website. Do you feel addressed? Wonderful, then click 'Apply' and we look forward to your current and complete application as well as your wage expectations (annual salary at 100%) If you have any questions or need more information, Julia Steffen, Head of Finance/ICT, is at your disposal by telephone 076 444 75 25 or email [email protected].
Questions about this listing
What salary does Stiftung Pigna offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Kloten is CHF 91'500 - 128'000 gross per year — an estimate, not a figure communicated by Stiftung Pigna. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Stiftung Pigna offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Stiftung Pigna during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Zürich's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Stiftung Pigna?
Use the "Apply now" button on this page — it links directly to Stiftung Pigna's original listing at app.reflinejobs.io, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.