Sachbearbeiter*in Empfang Soziale Dienste — Stadt Zürich

Full description

Do you enjoy working with people, keep an overview even in challenging situations and appreciate a meaningful activity? Then you are right with us.

The Team Administration of the Social Center Dorflinde is looking for a dedicated and service-oriented personality for the reception.

Tasks

• They work at 80% spread over five working days per week.
• They are the first point of contact for clients and provide a professional, friendly and service-oriented reception.
• They answer general and professional questions from clients and visitors in a comprehensible, binding and situational manner.
• They receive, process and coordinate personal and telephone inquiries and, if necessary, forward them to the competent authorities. In addition, you register clients and visitors in accordance with internal requirements.
• They process the mail input and mail output and ensure that incoming documents are processed correctly.
• They perform general administrative tasks, including managing documents, correspondence and maintaining data.

Profile

• Commercial training completed
• Knowledge in the administrative field of economic welfare and/or child or adult protection as well as in the field of social insurance is advantageous
• Strong service orientation and enjoyment of contact with people from different cultures
• Friendly, professional appearance and good communication skills
• Resilience, an independent and reliable working method and good IT user knowledge

We offer

• A collaborative and committed team
• A versatile activity with exciting encounters and insights into different life stories
• A meaningful work with a concrete contribution for the population of the city of Zurich
• A broad internal training offer
• Attractive employment conditions of the City of Zurich

About us

In the social services more than 1000 employees shape the social Zurich. We accompany and support people in different situations, promote participation and strengthen social cohesion. Our services include social welfare, child and adult protection, school social work, child and youth welfare and socioculture. We do our work interdisciplinary and throughout the city: in school houses, counselling centres, the five social centres as well as in facilities such as the Youth and Culture House Dynamo, the Debate House Karl der Grosse and the district centres Schütze and Bakeranlage.