Digital Customer Support Specialist 100% m/w/d — Engadin Tourismus AG
CHF 57'500 - 87'000
Engadin Tourismus AG · St. Moritz (GR)
- Location
- St. Moritz
- Contract
- full-time
- Posted
- 12 days ago
SalaryCHF 57'500 - 87'000
Role overview
About us Jobs About us Strategy & Mission Destinations Strategy Service contract Organisation Management & Board of Directors Team Tourist Information Jobs Partnerships Events
Engadin Bus Tour for Partners and Tourism Employees Statistics & Reports Tourism Dashboard Hotel Logging Night Statistics Annual Reports Value added study / Tourism Graubünden Partner Services Publications Ordering publications Download of publications Hotellerie Hotel Corner
Partner information on luggage transport for guests
- About us Jobs About us Strategy & Mission Destinations Strategy Service contract Organisation Management & Board of Directors Team Tourist Information Jobs Partnerships Events
- Engadin Bus Tour for Partners and Tourism Employees Statistics & Reports Tourism Dashboard Hotel Logging Night Statistics Annual Reports Value added study / Tourism Graubünden Partner Services Publications Ordering publications Download of publications Hotellerie Hotel Corner
Contacts
- Please send your dossier to: [email protected].
- If you have any questions, please contact Anita Ruetz, Senior E-Commerce Manager, [email protected], T +41 81 830 08 32.
Company and context
- As a Destination organization, we work throughout the Upper Engadine and are responsible for marketing, tourist development and guest information.
- To strengthen our digital Exper Experience team, we are looking for a:n Digital Customer Support Specialist 100% m/w/d, as of 1 July 2026 or by appointment.
- You will take over the operational customer support for the B2C and B2B shop of Engadin Tourism.
- Your main tasks include onboarding of service partners for the B2B shop as well as processing and tracking support requests.
- You will support our customers and partners in booking processes, technical questions and the use of our digital systems.
- You will work closely with internal teams and external software providers. Your passion
- Enjoy daily contact with guests, hotels and partners
- High level of service orientation and solution-oriented thinking
- Interest in digital booking processes and online systems
- Team spirit, reliability and independent working methods Your backpack
Additional details
- Destinations Strategy Management & Board of Directors Tourist Information
- Engadin Bus Tour for Partners and Tourism Employees Statistics & Reports Hotel Logging Night Statistics Value added study / Tourism Graubünden Ordering publications Download of publications
- Annual planning of the winter and summer season Austrian and mountain railway tickets Noviteds dal turissem Giazetta dal turissem
- You will work closely with internal teams and external software providers.
- Work on the further development of the digital services of Engadin Tourism Further development opportunities
Notes and original content
- Strategy & Mission
- Destinations Strategy
- Service contract
- Organisation
- Management & Board of Directors
- Tourist Information
- Partnerships
- Engadin Bus Tour for Partners and Tourism Employees
- Statistics & Reports
- Tourism Dashboard
