Consultant Intermediary Hotline (m/f) 80-100 % — Groupe Mutuel
- Location
- Zürich
- Contract
- other
- Posted
- —
Role overview
You make outgoing calls for quality assurance, take necessary measures and answer inquiries from intermediaries, insurance consultants, sales managers and sales managers As the first point of contact, you support our intermediaries in all questions in the area of health, commissions and the offer program and provide a professional first-level support You process incoming complaints, obtain opinions and ensure a solution-oriented handling of the concerns The regular exchange by e-mail and telephone with internal partners from different areas is part of your varied everyday life. Groupe Mutuel is one of Switzerland's leading insurance groups, headquartered in Martigny (Valais). The company offers a wide range of insurance and pension products for individuals and businesses across Switzerland.
This page consolidates the key details of the listing and presents them in a structured format for cross-border candidates targeting Zürich.
Always verify required language, actual office location and application flow before submitting: some positions include international interview steps.
Before applying, compare this role with local cost of living and net salary simulation to assess real take-home sustainability.
Contacts
- You make outgoing calls for quality assurance, take necessary measures and answer inquiries from intermediaries, insurance consultants, sales managers and sales managers As the first point of contact, you support our intermediaries in all questions in the area of health, commissions and the offer program and provide a professional first-level support You process incoming complaints, obtain opinions and ensure a solution-oriented handling of the concerns The regular exchange by e-mail and telephone with internal partners from different areas is part of your varied everyday life.
- Groupe Mutuel is one of Switzerland's leading insurance groups, headquartered in Martigny (Valais).
- The company offers a wide range of insurance and pension products for individuals and businesses across Switzerland.
Questions about this listing
What salary does Groupe Mutuel offer for this role?
Groupe Mutuel lists CHF 73'500 - 111'500 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Groupe Mutuel offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Groupe Mutuel during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Groupe Mutuel?
Use the "Apply now" button on this page — it links directly to Groupe Mutuel's original listing at groupemutuel.csod.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
