Chef/fe de team Vérification des prestations Etranger — CSS Versicherung
- Location
- Lausanne
- Contract
- Full-time
- Posted
- 45 days ago
Full description
Our service centre is responsible for the reimbursement of invoices for our insureds travelling abroad or residing abroad.
Your mission
- Planning and resource management of a team of 9 employees, including recruitment, coaching, training and performance evaluation
- Assignment and delegation of tasks and setting of individual objectives
- Team response to the Chief of Unit and coordination with different departments and departments
- Guarantee of treatment and management of benefits for insured persons
- Active participation in the day-to-day process, including digitization of evidence of benefits
- Preparation of complex correspondence and management of telephone contacts with insured persons and caregivers
What you bring
- Leadership training and basic commercial or paramedical training, with experience in health and/or social insurance
- Strong expertise in the field of health insurance benefits
- Mastery of IT tools
- Excellent writing in French, very good oral and written knowledge in Italian, good oral knowledge in German
- English is an asset
- Rigor, precision, sense of responsibility, autonomy and team spirit are skills that describe you and contribute to the high quality service for our customers
- Thanks to your service and customer orientation, you handle requests competently, courteously, personalizedly and focused on innovative solutions
- Work flexibly: Adapt your work every year to your lifestyle, with part-time opportunities and other flexible models such as telework, to name but one.
- Enthusiasm your purse: Benefits such as bonuses, Reka cheques, preferential health insurance premiums, etc., which can quickly reach several thousand francs per year.
- Choose your holiday model: Five or six weeks of vacation? You choose. You work 41 or 42 hours a week, respectively.
- Keep training: We want you to continue training internally or externally and generously support you with time and money.
- Keep the form: ergonomic work places, promotion of psychological well-being and many other offers related to health.
- Engage in social matters: Is life good for you? So make others enjoy it and broaden your horizons, alone or as a team.
Contact
Questions about your superior position? Daniel Rapacchia is here for you. +41 58 277 68 91
Do you have any questions about the recruitment process? Kilian Besuchet is here for you. 058 277 67 38
CSS presents itself
Nearly 1.7 million clients, nearly 100 agencies, nearly 3,000 collaborators and one of the Swiss leaders in health insurance and things. It's not nothing and it allows us to move things. Our roots date back to 1899. Since then, we have developed in a healthy way, but we do not rest on this: we still have many plans for the future, perhaps with you?
Questions about this listing
What salary does CSS Versicherung offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Lausanne is CHF 60'500 - 91'500 gross per year — an estimate, not a figure communicated by CSS Versicherung. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does CSS Versicherung offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with CSS Versicherung during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Vaud?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Vaud's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Vaud's cantonal migration office or with HR during the application.
How do I apply for this position at CSS Versicherung?
Use the "Apply now" button on this page — it links directly to CSS Versicherung's original listing at jobs.css.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
