Responsable Service juridique Suisse romande AXA-ARAG (tous genres) — AXA Svizzera

Full description

Join AXA, Switzerland's leading insurance company, AXA-ARAG, one of Switzerland's leading legal protection insurance companies, is growing and evolving. Our primary objective is to continuously improve the customer experience to achieve a level of excellence. That's why we transform our business, become more digital and explore new ways! AXA's unique culture, based on openness, personal development, agility and cross-cutting collaboration, helps us. Our legal department is present at three sites in Switzerland (Lausanne, Zurich and Lugano) and resolves almost 120,000 legal requests from our clients each year. As a member of the management of the legal department, you will assume the operational direction of the teams in French-speaking Switzerland. We are looking for a strong personality, with management experience and strong communication skills. As head of the legal department, you will demonstrate the high added value of legal protection and help create an attractive working environment for our employees. We defend the interests of our clients in the event of problems and disputes in the areas of private or professional life, traffic and the Internet. As an independent subsidiary of AXA Switzerland with some 200 employees, AXA-ARAG is the leader in legal protection insurance in Switzerland. Your contribution to the company

• As a member of management, you play a central role in the lasting success of the legal service and actively contribute to defining its strategic direction
• You assume operational responsibility for four teams, 55 employees in French-speaking Switzerland
• Hand in hand with your teams, you ensure the achievement of the objectives of the legal service while guaranteeing a customer experience of excellence
• You analyze, pilot and develop the department by fully exploiting the power of data and new technologies
• You stimulate the development of employees and the organisation, crossing the borders of departments and regions
• You grow a good network within AXA and in the legal sector Your skills and your talents
• You have a degree in law, complemented by a solid experience in insurance, ideally in claims management
• You demonstrate empathic and assertive leadership, with a recognized ability to manage high-level stakeholders
• You have strong analytical skills and systemic thinking, combined with strong social intelligence and natural ease in relationships
• You stand out for your initiative, your talent for communication and your strong taste for learning and experimentation on a daily basis
• Your mother tongue is French or German, with excellent skills in the other language
• any additional language is a real asset Andreas Gick, is at your disposal for any questions about this post by email [email protected]. Our recruitment process Discover our application process and get answers to frequently asked questions. If you need help during the application process, don't hesitate to contact us. Our recruiting colleagues will be happy to help you. Smart Working At AXA, we rely on trust, flexibility and teamwork. In our new "Smart Working" model, it is your contribution to the goals of the company that counts, not the place where you work. Diversity & Inclusion Diversity, equal opportunities and inclusion are values that we care about at AXA. Our corporate culture promotes respect and openness so that everyone can fully realize their potential.