Assistante Gouvernante Générale (F/H/X) CDI — Ibis Budget

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Company DescriptionCompany DescriptionHotels and Resorts FairmontJoin a dynamic team and form part of a network of 90 spectacular properties, and 34 others in preparation, in 30 countries around the world, extending from Hawaii beaches to Canada's preserved national parks, through the heart of London and the deserts of the United Arab Emirates.Presentation of the hotel: Fairmont Le Montreux Palace:Located on the shores of Lake Geneva and facing the magnificent view of the Alps, Fairmont Hotel Montreux Palace is a prestigious hotel establishment, member of the Accor Group, Fairmont brand and affiliated with Swiss Deluxe Hotels. With an incomparable world reputation characterized by 236 luxurious rooms and suites and a fine dining experience, the Fairmont Hotel The Montreux Palace is truly an enchanting place. Its six restaurants and bars offer a wide selection of delights that will satisfy the most demanding of the palates. The Montreux Jazz Café is the must-see detour to enjoy the rhythm of the Festival 365 days a year in the fairy-tale setting of Fairmont le Montreux Palace, Lemantine by Alan Geaam, the cuisine of the French-Lebanese star chef who signs the map of our new ephemeral restaurant for the summer season and the Funky Claudius Bar is the undeniable place to land until late in the night to enjoy an incredible line-up of traditional and exclusive cocktails at the pace of the best live scene in town. Fairmont Le Montreux Palace also specializes in hosting congresses, meetings and seminars. The Fairmont Spa is a 2000 m2 wellness area dedicated to form, relaxation and beauty. Position DescriptionSummary of Responsibilities: Reporting to the General Government, the responsibilities and essential functions of the position include, but are not limited to:Providing a professional, friendly and pleasant serviceTo be responsible for the smooth running of the Housekeeping department, the respect of the standards of the chain and the continuous training of its teamAssisting the General Government in the matter of distribution and the monitoring of the workloadReplace the General Government in its absencePreparing, organizing, coordinating the daily activity of the day through OperaControlling floors, offices, reserves and equipmentControlling and supervising arrivals, VIP re-layings in coordination with floor managersControlling the maintenance of the inventory of reception products and maintenance productsOrganizing the practical and technical trainings with the new employees/stagiairesDeve a positive team spirit within the Housekeeping servicesTransmit to its superiors the information necessary for the proper running of the departmentOrganizing and putting in place the programs of cleaning of the floorsEstablishing the customers in order to satisfy the needs of the staff of the standards, putting into practiceAccounting the technical staff, in order to put into practiceAbstracting the necessary information in order to satisfy the needs of the requirements of the requirements of the

• Profilefr MoreControl the productivity of the fixed/extra storey staff in the Opera the efficiency of the procedure of forgotten objects and returnsSupervise and control the billing of the service "dry cleaning" for customers, management and staff, in the absence of the person in chargeRecruit the employees of the department with the system TAS (Talent Acquisition System)Training the employees of the department according to TTT (Train The Trainer)Processing the performance evaluations following the test and annual periodMake the action plan CES (Survey of the collaborators) following the results and ensure the follow-upShow the example and apply the standards LQA technical and emotionalsS BENEFITSAccommodation possibility according to availability1 meal per day worked (benefit in kind)Reductions in various companies in the regionPreferential rates in the Accor Group, in our outlets and in the Swiss Deluxe Hotels portfolioJoin us and discover all our other benefits ...Additional informationOur valuesRespect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Membership: We celebrate our differences. We support each other and we are always in solidarity. Integrity: We build trust through mutual respect and authenticity. Autonomy: We have the power to take initiatives and anticipate moments that create unforgettable experiences. Excellence: We build authentic bonds and cherish every opportunity to make people around us feel special. Diversity and inclusionFairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all walks of life to join our team.Benefits for employees: Join our team and enjoy a range of exclusive benefits for your colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles, special meal and wellness discounts, and additional luxuries to improve your experience. We believe it is important to take care of our team, ensuring that your hard work is rewarded with exceptional benefits.

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