Apprenti / apprentie agent relation client CFC (h/f/x) — Vaudoise Assurances
- Location
- Lausanne
- Contract
- Full-time
- Posted
- 30 days ago
Full description
A strong and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. Active in vocational training, it gives an important place to the accompaniment and development of young talent, with more than 120 learners trained each year in its various departments. For its headquarters in Lausanne, Vaudoise Assurances wishes to recruit an apprentice Agent-e Relation Client (m/f/x) from 1 August 2027. Looking for an apprenticeship that allows you to discover the professional world, develop your skills and evolve in a stimulating and caring work environment? Do you appreciate contact with others and want to practice a customer-oriented profession? Then this training could be done for you! Here are the tasks that will await you during these 3 years of training:
- Respond to incoming calls from different communication channels;
- Receive, inform and support clients in their requests;
- Identify advisory opportunities and forward them to Vaudoise Assurances advisors;
- Maintain customer data;
- Analyze and process client requests and claims;
- When necessary, redirect clients to the appropriate services. Your profile:
- You have a compulsory school leaving certificate or will soon be able to complete your education and want to start working;
- You are open, kind, curious and motivated;
- You like contact with others and have a sense of service and customer relationship;
- You communicate with ease and appreciate teamwork;
- You have perfect command of French. Good knowledge of German is an asset. We offer you:
- A healthy working environment in a mutual company certified "Great Place to Work"
- A varied and exciting vocational training in the field of insurance and customer relationship;
- Support throughout your learning in order to develop your skills;
- The possibility of discovering the operation of a large insurance company and gradually building your professional future;
- Opportunities for engagement at the end of your training. Interested? So don't hesitate to send us your complete application package including:
- your cover letter;
- your CV;
- your last three school reports;
- your possible certificates of internship. We look forward to discovering your profile and receiving your application!
Questions about this listing
What salary does Vaudoise Assurances offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Lausanne is CHF 51'000 - 77'500 gross per year — an estimate, not a figure communicated by Vaudoise Assurances. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Vaudoise Assurances offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Vaudoise Assurances during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Vaud?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Vaud's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Vaud's cantonal migration office or with HR during the application.
How do I apply for this position at Vaudoise Assurances?
Use the "Apply now" button on this page — it links directly to Vaudoise Assurances's original listing at vaudoise.softgarden.io, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
