Social Worker (UAP) Part-time (70%) at the Office of Assistance and Protection, Lugano-Paradiso — Amministrazione Cantonale Ticino

This position is no longer active. Below you'll find the original details and similar positions.

Geographic detail

This page corresponds to the job slug operateur-trice-social-e-uap-a-temps-partiel-70-aupres-du-bureau-d-aide-et-de-protection-lugano-paradiso-amministrazione-cantonale-ticino-lu-213ie8 (trailing token: Ticino Lu 213ie8).

The reference location stated in the job ad is Lugano, Canton of Ticino. Remote-tagged roles still retain the city reference for tax, contract and G Permit enrolment purposes.

Original description

Tasks: - assessment of the victim's needs to identify the help services required under federal law - social counseling and accompaniment - accompaniment of the victim in all phases of the criminal proceeding, informing her of her rights and duties - activation of collaborations with entities and specialist services to ensure adequate long‑term care with the victim's agreement - answering the Swiss central number during office hours - collaboration with the Delegate on specific projects to promote the service ## Requirements - Bachelor in Social Work or equivalent, or university degree in related fields with experience in individual care - Experience with victims of abuse, violence, or sexual assault - Knowledge of Swiss legal and institutional framework for victim assistance - Reliable, cooperative, welcoming, with strong communication and mediation skills, and a valid driver's licence - Familiarity with Ticino services and authorities - Organizational skills, goal‑oriented work and networked work - Willingness to complete a CAS in the LAV field - Proficiency in Italian and at least one other official language, plus good computer skills ## Particular observations - entry into service to be agreed ## What we offer - working hours: 42 hours per week (for a 100 % employment relationship), flexible or according to service needs ## Contact - applications must be submitted online. Other forms of application will not be considered valid - in addition to the documents to be submitted at the time of online application (cover letter and motivation, CV, diplomas, certificates and work attestations), further documentation may be requested later (criminal record with self‑certification and health status self‑certification) - appointment or assignment: those provided by the Law on the Organization of State Employees and Teachers of 15 March 1995 (LORD) and the related Regulation - any modification of the law concerning salary and organization remains explicitly reserved - further

Job details

Company: Amministrazione Cantonale Ticino
Position: Social Worker (UAP) Part-time (70%) at the Office of Assistance and Protection, Lugano-Paradiso
Location: Lugano, Ticino
Expired on: 2026-03-31

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Information for cross-border workers

Amministrazione Cantonale Ticino is located in Lugano in the Canton of Ticino. Cross-border workers need a G Permit, renewable annually, to work in Switzerland. The Canton of Ticino applies withholding tax at variable rates on gross income. Since 2024, the New Tax Agreement introduces concurrent taxation between Italy and Switzerland.

Swiss social contributions include AVS (5.3%), unemployment insurance (1.1%) and LPP (occupational pension). Use our free tax simulator to calculate your net salary and compare the cost of living between Switzerland and Italy.

G permit and residence. To apply for this position as a cross-border worker you must reside in an Italian municipality within the 20 km border zone (Lombardy or Piedmont) and return home at least once a week. The employer files the G permit at the cantonal migration office after the contract is signed: first issuance takes 2-6 weeks and is then renewed yearly. Full-time remote work from Italy is not compatible with cross-border status; extended absences from the Italian home (more than a working week without returning) jeopardise the fiscal regime.

Net salary and the 2024 fiscal agreement. The gross salary advertised here is withheld at source by the Swiss employer at effective rates between 5 % and 19 % in the Canton of Ticino depending on income, marital status and dependants. Cross-border workers hired on or after 1 January 2024 fall under the new Italy-Switzerland concurrent regime: Italy taxes foreign employment income while granting a tax credit on Swiss withholding up to 80 %, declared in section RW of the Italian tax return. Together with social charges the typical gross-to-net gap is 18-28 %. For a personalised calculation on the gross offered by Amministrazione Cantonale Ticino open the salary simulator.

Commute and quality of life. Working in Lugano means a daily commute that depends on which crossing you use: Brogeda (A2 motorway) and Chiasso-strada cover the Mendrisiotto and Luganese areas; Stabio and Gaggiolo serve commuters from the Varese province; Ponte Tresa is the historic gateway for Luino and the Verbano lake region. At peak times a Como-Lugano leg runs 25-50 minutes; Varese-Lugano typically takes 35-60. For those considering relocation to Ticino, average rent for a 3.5-room flat in Lugano is CHF 1,500-2,200/month, against EUR 600-900 for an equivalent unit in the province of Como. The Swiss healthcare network (LAMal) offers shorter access times than the Italian SSN but at a monthly premium of CHF 350-500 per adult — a substantial line item in any net-vs-net comparison.

Frequently asked questions

What is the net salary for a cross-border worker in Ticino?: Net salary depends on gross income, marital status and number of children. In the Canton of Ticino, withholding tax ranges from about 2% to 15%. Together with AVS-AI-IPG (5.3%), unemployment insurance (1.1% up to CHF 148,200/year) and LPP (7-18% by age), the typical gross-to-net gap is 18-28%. Use our simulator for a personalised calculation against this listing.
Do cross-border workers need Swiss LAMal health insurance?: New cross-border workers since 2024 must enrol in Swiss LAMal within 3 months of starting work, unless they exercise the right of option to stay in the Italian SSN. Premiums vary by canton, insurance model (standard, family doctor, telmed, HMO) and deductible (CHF 300 minimum up to 2,500 maximum): compare LAMal premiums.
How do I get a G permit to work in the Canton of Ticino?: The G permit is filed by the employer at the cantonal migration office after the contract is signed. First issuance takes 2-6 weeks; the permit is renewed yearly up to the contractual limit. You must reside in an Italian municipality within the 20 km border zone (Lombardy or Piedmont) and return home at least once a week. Full-time remote work from Italy is not compatible with the status.
13th-month salary, vacation and overtime: what does Swiss law say?: The 13th salary is not statutory but is standard practice in Ticino and almost always specified in the contract: paid in December or split into two tranches (June + November). Minimum statutory holiday is 4 weeks (5 weeks for under-20s and over-50s with seniority). Overtime above 40-45 weekly hours, under the Labour Act (LL), is compensated with a 25% premium or equivalent time off within 14 weeks.
What documents do I need to apply for a Swiss job?: For the initial application: CV (European or Swiss format, in a cantonal language), cover letter, and a recent work certificate. After the contract is signed: valid ID card (passport recommended), Italian residence certificate, birth certificate for the G-permit filing, and — for regulated sectors (healthcare, schools, security) — recognition of the Italian degree by SBFI/SEFRI or the relevant cantonal authority, a process that takes 3-6 months.

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