Infrastructure & Visibility Engineer, FORFIRM — FORFIRM CONSULTING SAGL
- Location
- Lugano
- Contract
- Full-time
- Posted
Full description
Infrastructure & Observability Engineer
- Lugano, Switzerland
- Tempo pieno
- In sede
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- Posizioni aperten
- Infrastructure and Observability Engineer
- Infrastructure and Observability Engineer
##### Descrizione del lavoro: #####
FORFIRM is providing solutions to real business challenges for our clients through innovation and deep industry understanding. We pride ourselves on being a knowledge-based company, with no barriers or pre-built solutions, we list to our clients and solve their unique problems.
At FORFIRM, we are creating a culture where each person can define their own role parameters and speak their mind without any hesitation. We are a true meritocracy, where individual results define each person-s career path.
We are looking for an experienced and motivated Infrastructure & Observability Engineer to join our lively international team and work on projects for Europe's leading brands.
Responsibilities
Infrastructure Management ###
- Manage, maintain and evolve enterprise Linux infrastructures based on Red Hat Enterprise Linux and Debian platforms.
- Support the administration and optimization of containerized environments based on Docker and Kubernetes.
- Ensure system reliability, availability and performance through proactive infrastructure management and continuous improvement initiatives.
- Contribute to patch management, system hardening and infrastructure lifecycle activities.
Observability and monitoring ###
- Design, implement and manage enterprise monitoring and observability solutions.
- Develop dashboards, alerts and reports to provide actionable insights into system performance, availability and operational health.
- Manage and optimize monitoring platforms including Splunk, Icinga, Grafana, Prometheus, Dynatrace and related technologies.
- Implement automated monitoring solutions for infrastructure, applications and business-critical services.
- Support the evolution of observability frameworks through the adoption of industry best practices.
Automation & DevOps integration ###
- Employ DevOps and Infrastructure as Code best practices to automate deployment, configuration, monitoring and operational processes.
- Design and maintain automation workflows using Ansible, Terraform and Python.
- Integrate monitoring and observability solutions within CI/CD pipelines and operational processes.
- Promote operational excellence through automation and continuous improvement initiatives.
Scripting and integration ###
- Develop and maintain scripts to automate operational tasks and system integrations.
- Integrate monitoring, CMDB and ITSM platforms through APIs and automated workflows.
- Support data consistency and process standardization across multiple infrastructure platforms.
Configuration & Asset Management ###
- Support the administration and maintenance of configuration management databases (CMDB), preferably Device42.
- Ensure accurate asset inventory, dependency mapping and infrastructure documentation.
- Contribute to configuration governance and operational best practices.
Security & Compliance ###
- Support the implementation and management of solutions for the centralised administration of secrets, credentials, keys and digital certificates.
- Collaborate with security teams to ensure infrastructure monitoring complies with internal standards and regulatory requirements.
- Support auditing, reporting and compliance-related initiatives.
Collaboration and Documentation ###
- Act as a subject matter expert for infrastructure monitoring and observability technologies.
- Produce and maintain technical documentation, procedures and operational guidelines.
- Collaborate with infrastructure, development, security and operations teams to ensure service excellence and operational resilience.
What We Are Looking For
Experience ###
- Proven Experience in Infrastructure Administration, Monitoring and Observability in Enterprise Environments.
- Solid background in DevOps methodologies, automation and operational excellence practices.
- Hands-on Experience with Infrastructure Monitoring, Logging and Alerting Platforms.
- Experience working in complex and highly available environments.
Technical Skills ###
- Strong knowledge of Linux system administration, especially Red Hat Enterprise Linux and Debian.
- Experience managing Docker and Kubernetes platforms.
- Strong expertise with Splunk for log management, monitoring and dashboard development.
- Experience with Icinga, Zabbix, Dynatrace, Prometheus, Grafana and similar observability tools.
- Familiarity with monitoring concepts including metrics, logs, traces, alerting and performance analysis.
- Experience with Ansible and Terraform for infrastructure automation and patch management.
- Knowledge of CMDB platforms, preferably Device42.
- Experience with centralized solutions for managing credentials, secrets and certificates.
- Proficiency in Python scripting and automation.
- Good knowledge of Git and version control practices.
- Experience designing and implementing automated web monitoring and application health checks.
Soft Skills #1
- Strong problem-solving skills with a proactive and results-oriented mindset.
- Excellent communication, collaboration and documentation skills.
- Ability to work effectively in a dynamic and fast-paced environment.
- Strong analytical thinking and attention to detail.
- Continuous improvement mindset and passion for automation.
Preferred Qualifications
- Experience in financial services, banking or other highly regulated industries.
- Previous experience in Site Reliability Engineering (SRE), Platform Engineering or Infrastructure Engineering roles.
- Experience defining enterprise monitoring and observability frameworks.
- Knowledge of ITIL processes and operational governance frameworks.
- Relevant certifications in Linux, Kubernetes, DevOps, Monitoring or Observability technologies.
What We Offer ##
- Opportunity to work on international multidisciplinary projects for leading brands from day one.
- Highly meritocratic environment with clear growth opportunities.
- Continuous learning through internal and external training programs.
- Supportive, dynamic and collaborative team environment.
- Exposure to modern infrastructure, cloud-native and observability technologies.
FORFIRM is an equal opportunities employer that values diversity within the company. Qualified applicants will receive consideration for employment without discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Questions about this listing
What salary does FORFIRM CONSULTING SAGL offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Lugano is CHF 58'000 - 88'000 gross per year — an estimate, not a figure communicated by FORFIRM CONSULTING SAGL. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does FORFIRM CONSULTING SAGL offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with FORFIRM CONSULTING SAGL during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes. For EU/EFTA citizens the G permit no longer depends on a border zone: you need residence in an EU/EFTA state, a Swiss contract and a return home at least once a week. The 20 km band matters for taxation, not for the permit. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks. The permit lasts five years with an open-ended contract or one over a year, otherwise for the length of the contract.
How do I apply for this position at FORFIRM CONSULTING SAGL?
Use the "Apply now" button on this page — it links directly to FORFIRM CONSULTING SAGL's original listing at forfirm.careers-page.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
