Welcome Manager (alle) — Migros Bank
- Location
- Luzern
- Contract
- full-time
- Posted
- 2 days ago
Role overview
The first impression counts – and you are the key to it!
In this new function, you shape the first moment of contact with our customers.
With your warmth you provide a feeling of welcome, and with your trained gaze you recognize the needs of our customers in the blink of an eye.
- The first impression counts – and you are the key to it!
- In this new function, you shape the first moment of contact with our customers.
- You actively approach people, recognize their needs at first glance and create a personal, trusting atmosphere.
- Even in a lively environment, you keep an overview and ensure that our customers feel at all times well looked after.
Main responsibilities
- You actively approach people, recognize their needs at first glance and create a personal, trusting atmosphere.
- Even in a lively environment, you keep an overview and ensure that our customers feel at all times well looked after.
- You support your team by recognizing customer potential and passing it on with sensitivity to the right contacts.
- With your winning and positioned style, you also inspire existing customers in telephone contact for Migros Bank. Requirements
- 1-3 years: private client advice/consultation/sale/hotel industry
- Completed vocational apprenticeship (EFZ): bank, insurance and lateral entry (e.g. hotel industry) possible A strong sense and pleasure in recognizing customer needs.
- A responsible, communicative and resilient personality that keeps calm even in hectic situations.
- Basic knowledge about the products and services of a bank or the willingness to acquire this knowledge quickly.
- A lateral entry, e.g. from the hotel industry or gastronomy, is also welcome.
- We support you in building up the necessary knowledge quickly. in German (negotiation certain) French (advantageous) English (advantageous) Cosa of Friamo
Application process
- Application & Contact Patrick Käch HR Business Partner / Junior Responsible
- Recruitment process Pre-selection of applications We continuously review applications received, create a pre-selection and release them to the manager for view.
Contacts
- The decision on progress or withdrawal from the recruitment process will be communicated by telephone or email.
- Duration until feedback: Up to three weeks Personal video or telephone conversation We optionally conduct a personal telephone or video conversation for a large number of applicants.
- This gives us the opportunity to get to know more candidates within a short time in order to invite suitable people for the next round.
- Duration until feedback: Up to one week of discussion with HR & specialist department The discussion is conducted virtually or on site with the responsible person from HR and/or the specialist department.
- It is primarily about learning more about the personnel and specialist skills and gives both sides the opportunity to assess the cultural fit into the company and team.
- Duration to feedback: Up to three weeks Get to know team Whether someone fits into the team is an important factor for employees and employers when deciding for or against employment.
- In a casual framework, we therefore give the opportunity for everyone to get to know each other.
- Offer & Contract Exhibition (Digital) After our oral job offer, the most important contract points are verified again.
- After agreement, the contract is commissioned and sent for digital signature by e-mail. Duration until feedback: Up to one week
Additional details
- With your winning and positioned style, you also inspire existing customers in telephone contact for Migros Bank.
- Completed vocational apprenticeship (EFZ): bank, insurance and lateral entry (e.g. hotel industry) possible A strong sense and pleasure in recognizing customer needs.
- We support you in building up the necessary knowledge quickly. in German (negotiation certain) French (advantageous) English (advantageous)
- After agreement, the contract is commissioned and sent for digital signature by e-mail. Duration until feedback: Up to one week
- Note for personnel service providers For this position we only consider direct applications.
Notes and original content
- for personnel service providers For this position we only consider direct applications.
- Requirements
- Completed vocational apprenticeship (EFZ): bank, insurance and lateral entry (e.g. hotel industry) possible
- A strong sense and pleasure in recognizing customer needs.
- We support you in building up the necessary knowledge quickly.
- in German (negotiation certain)
- French (advantageous)
- English (advantageous)
- Cosa of Friamo
- After agreement, the contract is commissioned and sent for digital signature by e-mail.
Questions about this listing
What salary does Migros Bank offer for this role?
Migros Bank lists CHF 96'000 - 146'000 gross per year for this position in Luzern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Migros Bank offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Migros Bank during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Lucerne?
EU/EFTA residents living in the border zone of the country adjoining Canton Lucerne can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Lucerne's cantonal migration office or with HR during the application.
How do I apply for this position at Migros Bank?
Use the "Apply now" button on this page — it links directly to Migros Bank's original listing at jobs.migros.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
