Customer Service Advisor Online Trading - Tradedirect (CDD Contract) — Banque Cantonale Vaudoise
- Location
- Lausanne
- Contract
- full-time
- Posted
- 25 days ago
Role overview
What if your professional history continues at the BCV?
Join the first universal bank in the canton of Vaud, one of the strongest banks in the world, and its 2,000 collaborators.
Take part in the success of an institution rated AA by Standard & Poors since 2011 and contribute to the growth of the Vaud economic fabric as well as to the attractiveness and vitality of our region.
- What if your professional history continues at the BCV?
- Join the first universal bank in the canton of Vaud, one of the strongest banks in the world, and its 2,000 collaborators.
- Commercial training (experience in the financial/banking sector is an advantage)
- In addition to your French mother tongue, you have an excellent knowledge of German (English and German Swiss an advantage)
Key requirements
- Commercial training (experience in the financial/banking sector is an advantage)
- In addition to your French mother tongue, you have an excellent knowledge of German (English and German Swiss an advantage)
- You're interested in financial markets, the stock market and new modern digital channels
- You have an excellent sense of service, like contact with customers and have a team spirit You are willing to learn and determined
- Let's write together three stories, that of your career, that of your bank, that of our region.
Application process
- You master the usual computer tools (PC, Mac, Word, Excel, iPhone/Android smartphone, etc.) and are interested in new technologies If this position is for you, apply now and participate in the promising future of the BCV.
- Assist clients in technical problems, explain how the product works (navigation in iOS and Android applications, use of tools on the website) and help respond to customer complaints
- Identify business opportunities and track customers and prospects (prospecting relationships, Welcome Calls, etc.),
- Perform the administrative tasks related to the activity.
Contacts
- Welcome and serve our Tradedirect clients via the various communication channels (telephone, e-mail, chat, social networks, etc.)
- Be one of TradeDirect's product references, accompanying internal and external customers in their stock market operations
Additional details
- You have an excellent sense of service, like contact with customers and have a team spirit You are willing to learn and determined
Notes and original content
- Your profile:
- You have an excellent sense of service, like contact with customers and have a team spirit
- You are willing to learn and determined
Questions about this listing
What salary does Banque Cantonale Vaudoise offer for this role?
Banque Cantonale Vaudoise lists CHF 60'500 - 91'500 gross per year for this position in Lausanne. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Banque Cantonale Vaudoise offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Banque Cantonale Vaudoise during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Vaud?
EU/EFTA residents living in the border zone of the country adjoining Canton Vaud can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Vaud's cantonal migration office or with HR during the application.
How do I apply for this position at Banque Cantonale Vaudoise?
Use the "Apply now" button on this page — it links directly to Banque Cantonale Vaudoise's original listing at jobs.bcv.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
