Product Owner "ServiceNow Plattform Basis" (w/m/d) — Migros HQ Zürich
NewCHF 73'500 - 111'500
Migros HQ Zürich · Zürich (ZH)
- Location
- Zürich
- Contract
- full-time
- Posted
- 3 days ago
SalaryCHF 73'500 - 111'500
Role overview
Actively shape Migros’ ServiceNow platform as a strategic core platform: you connect demand management, governance, architecture and operations.
Together with your agile team You have binding standards and lead scaled developments across teams.
Your goal: clear priorities, a stable, long-term upgrade-capable platform and maximum business value.
- Actively shape Migros’ ServiceNow platform as a strategic core platform: you connect demand management, governance, architecture and operations.
- Together with your agile team You have binding standards and lead scaled developments across teams.
- You work closely with the architect, quality manager, manager of operations and demand team and actively promote the technical and professional development of the platform
Main responsibilities
- You work closely with the architect, quality manager, manager of operations and demand team and actively promote the technical and professional development of the platform
Application process
- Application & Contact Marcel Guggenbühler Talent Acquisition Partner LinkedIn
- Recruitment process Submit application documents For a complete application we need your CV, certificates and diplomas. A photo in the CV and a letter of motivation are not necessary.
- We live equal opportunities for all applicants.
- We have a standardized recruitment process.
- If this does not work for you, mention it in your application dossier.
- We check applications received on an ongoing basis, create a pre-selection and release them to the manager for viewing.
Contacts
- The decision on progress or withdrawal from the recruitment process will be communicated by telephone or email.
- Duration until feedback: Up to three weeks of discussion with HR & specialist department The discussion is conducted virtually or on site with the responsible person from HR and/or the specialist department.
- It is primarily about learning more about the personnel and specialist skills and gives both sides the opportunity to assess the cultural fit into the company and team.
- Duration to feedback: Up to three weeks of expert discussion with case presentation Specific expertise is reviewed on the basis of a case or other assessment instruments.
- After processing, the result of the leader is presented and then discussed together.
- Usually, the team is also represented at the presentation.
- As a rule, the conversations are conducted by the superior, without a representative from the HR.
- Duration to feedback: Up to three weeks Get to know team Whether someone fits into the team is an important factor for employees and employers when deciding for or against employment.
- In a casual framework, we therefore give the opportunity for everyone to get to know each other.
- Offer & Contract Exhibition (Digital) After our oral job offer, the most important contract points are verified again.
Company and context
- You see ServiceNow as a strategic platform and can transform demand, architecture, operations, technical development and organizational governance into an effective operating model.
- You are responsible for the stable operation of the platform, ensuring transparency in terms of risks, dependencies and opportunities as well as improvements
- You implement binding group-wide standards as well as reusable platform modules and basic services in all areas of Migros using the core modules of the SN platform
- You are the central contact person for the division management and take responsibility for backlog, prioritization and communication of platform-base topics
- As a Design Authority, you are responsible for architectural standards for scaled developments and integrations, ensuring cross-team implementation, maintainability and long-term upgrade capability. Requirements
- You have several years of practical ServiceNow experience in an agile environment as a platform or product owner, or in an architecture-oriented leadership role: ideally in a hybrid IT environment with multiple stakeholders and a high degree of integration with proven experience in managing teams and projects
- Completed studies (uni/ETH, FH, HF): in computer science or business informatics, ideally with further training in Service Now (CTA, CPOA) and agility (SAFe, Scrum)
- You have several years of practical experience with ServiceNow as well as a deep understanding of company-wide platform technologies, processes (ITIL) and their continuous improvement
- Issues such as upgradeability, data model discipline, standardization, reusability, controlled extensibility and the avoidance of uncontrolled customization are known
- You will provide a deep understanding of the SN platform architecture (instances, sub-prod, releases), integrations to environments, and operational processes (ServiceNow best practices) and their automation.
Additional details
- As a Design Authority, you are responsible for architectural standards for scaled developments and integrations, ensuring cross-team implementation, maintainability and long-term upgrade capability.
- Your strength is the communication and prioritization ability in dealing with different stakeholders, partners and their dependencies and business vs technology in German (negotiation certain) English (very good knowledge) French (advantageous)
- Application & Contact Marcel Guggenbühler Talent Acquisition Partner
- Recruitment process Submit application documents For a complete application we need your CV, certificates and diplomas. A photo in the CV and a letter of motivation are not necessary.
- After agreement, the contract is commissioned and sent for digital signature by e-mail. Duration to feedback: Up to one week
Notes and original content
- Requirements
- Your strength is the communication and prioritization ability in dealing with different stakeholders, partners and their dependencies and business vs technology
- in German (negotiation certain)
- English (very good knowledge)
- French (advantageous)
- Cosa of Friamo
- Recruitment process Submit application documents For a complete application we need your CV, certificates and diplomas.
- A photo in the CV and a letter of motivation are not necessary.
- After agreement, the contract is commissioned and sent for digital signature by e-mail.
- Duration to feedback: Up to one week
