Director of Rooms - Luxury 5-Star Hotel Lake Geneva Region — Michael Page
- Location
- Geneva
- Contract
- Full-time
- Posted
- 41 days ago
Full description
About Our Client A prestigious 5-star luxury hotel located on the shores of Lake Geneva
Job Description Reporting to the Hotel Manager and as a member of the Executive Team, the Rooms Division Manager will oversee the hotel's Rooms division operations, ensuring the highest standards of operational excellence, guest experience and financial performance. Key Responsibilities
- Lead and coordinate the Rooms Division operations, including Front Office, Housekeeping, Reservations, and Concierge (60 people +)
- Ensure an exceptional and highly personalised guest experience, in line with the standards expected within international luxury hospitality.
- Maintain a strong and visible presence within the hotel, supporting both guests and teams on a daily basis.
- Oversee the department's operational and financial performance, including budgets, costs, productivity and key performance indicators.
- Work closely with Revenue Management, Sales & Marketing to contribute to the optimisation of occupancy, ADR, RevPAR and overall Rooms revenue.
- Lead, inspire and develop the Rooms Division teams and their managers, fostering a culture of excellence, accountability and genuine hospitality.
- Monitor guest satisfaction, quality standards and audits, implementing continuous improvement initiatives where required.
- Handle complex guest situations and ensure that any concerns are resolved with professionalism, discretion and efficiency.
- Work closely with the other members of the Executive Team and actively contribute to the hotel's overall strategy and operational priorities.
The Successful Applicant We are looking for an accomplished luxury hospitality professional with proven experience in Rooms Division within a 5-star hotel environment. You are a hands-on and visible leader, comfortable being close to both guests and teams, with a genuine passion for service excellence and a strong understanding of the expectations of an international luxury clientele. Alongside your operational expertise, you bring strong leadership skills and are comfortable managing budgets, costs and key performance indicators. Excellent command of French and English is required.
What's on Offer This is an exciting opportunity to join a prestigious 5-star luxury hotel in the French part of Switzerland within an environment where guest experience, operational excellence and the development of people are at the heart of the organisation. As this search is being conducted on a strictly confidential basis, further information regarding the property and the context of the appointment will be shared with selected candidates during an initial conversation.
Questions about this listing
What salary does Michael Page offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Geneva is CHF 83'500 - 126'500 gross per year — an estimate, not a figure communicated by Michael Page. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Michael Page offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Michael Page during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Geneva's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at Michael Page?
Use the "Apply now" button on this page — it links directly to Michael Page's original listing at pageexecutive.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
