Cases Managers Rente — Etat de Fribourg

Full description

Who are we?

The Cantonal Institution for Social Insurance (ECAS) is an autonomous public law institution that administers and coordinates the activities of the Compensation Fund of the Canton of Fribourg, those of the Cantonal Office of Disability Insurance as well as Central Services. It thus constitutes a unique center of expertise in first pillar social insurance for insured persons and businesses in the Canton of Fribourg.

Why join us?

We offer a pleasant work environment, with modern infrastructure, ideally served by public transport whose use we support. We promote work-life balance as well as continuous training.

To simplify the processing of applications, we thank interested persons to provide only a single PDF file containing all diplomas, employment certificates, and/or other attachments.

Your Missions

Within the "Management / Case Management" section of the Cantonal Office of Disability Insurance:

• Independently process and manage disability benefit applications from adult insured persons over 25 years of age, from receipt of the file to the decision, ensuring the quality of processing, compliance with deadlines as well as the application of applicable legislation, directives and procedures
• Comprehensively analyze the situations of insured persons (medical, professional, social and personal) and identify issues, resources and obstacles related to earning capacity
• Ensure the management and monitoring of cases according to a case management approach, anticipating changes in circumstances and adapting the management strategy
• Ensure coordination of interventions by various internal and external partners and promote effective interdisciplinary collaboration
• Maintain a professional quality relationship with insured persons, demonstrating listening, empathy and clarity in communication throughout the process
• Participate in continuous improvement initiatives and professional exchanges promoting the sharing of practices

Desired Profile

• CFC level education (commercial employee, medical assistant, ASSC, pharmacy assistant or equivalent training)
• Federal diploma as specialist in social insurance, an asset
• Experience in managing complex cases or coordinating interventions
• Good knowledge of social insurance (notably LAI, LPGA, LAA, LAMal) or ability to acquire it quickly
• Ease in analyzing medical reports and medical-socio-professional situations
• Excellent analytical and synthesis skills
• Ability to make decisions and defend a professional position
• Clear, adapted and solution-oriented communication
• Mastery of the French language with knowledge of German language

Contact

Vanessa Joye, Section Head, T +41 26 426 70 47