(Advanced) Customer Consultant Back Office 80-100% — Sunrise Communications AG
- Location
- Zurich
- Contract
- other
- Posted
- 2 days ago
Role overview
At Sunrise, we think bigger, go further and create new things.
For us, working culture means creating great things together.
Here respect and fresh ideas meet real teamwork – every voice counts, every perspective makes us stronger.
- At Sunrise, we think bigger, go further and create new things.
- For us, working culture means creating great things together.
Application process
- If you want to be a driving force in this area and have fun at work, apply now!
- Digital world - advanced knowledge of the most common computer applications (Microsoft Word, Excel, Powerpoint, Teams)
- Strong customer orientation and high social competence in dealing with employees and customers
- Independent thinking – thanks to your analytical skills, you will be able to quickly grasp a problem, find solutions and make decisions Acting in the sense of our company values
- Daily communication - excellent written and oral knowledge of German. Other languages nice to have
- At Sunrise, you work in a dynamic and multinational environment where every voice is heard, perspectives are shared and values are lived.
- Diversity is not just a program for us, but part of our DNA.
- Because we celebrate our differences, we achieve great things together.
Contacts
- and negotiation with migrated customers in order to win them back and to bind them to the company (customer retention)
- Close cooperation and order processing of key account managers Your kills:
- Completed education with a strong commercial focus (minor commercial school)
Additional details
- Are you ready for that?
- Contract negotiations incl. Preparation of contract quotes
- Acceptance, recording and final processing of all customer concerns in the sense of customer expectations within the entire customer lifecycle Processing of special and escalation cases
- Contact and negotiation with migrated customers in order to win them back and to bind them to the company (customer retention)
- Close cooperation and order processing of key account managers
- Independent thinking – thanks to your analytical skills, you will be able to quickly grasp a problem, find solutions and make decisions Acting in the sense of our company values
- Daily communication - excellent written and oral knowledge of German. Other languages nice to have
- Then become part of the team and actively shape our future!
- Note for agencies: Application documents submitted or uploaded by placement agencies or similar bodies are not desired and are therefore not considered and deleted.
Notes and original content
- Your challenge:
- Contract negotiations incl.
- Preparation of contract quotes
- Acceptance, recording and final processing of all customer concerns in the sense of customer expectations within the entire customer lifecycle
- Processing of special and escalation cases
- Your kills:
- Independent thinking – thanks to your analytical skills, you will be able to quickly grasp a problem, find solutions and make decisions
- Acting in the sense of our company values
- Daily communication - excellent written and oral knowledge of German.
- Other languages nice to have
Questions about this listing
What salary does Sunrise Communications AG offer for this role?
Sunrise Communications AG lists CHF 83'000 - 127'500 gross per year for this position in Zurich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Sunrise Communications AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Sunrise Communications AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Sunrise Communications AG?
Use the "Apply now" button on this page — it links directly to Sunrise Communications AG's original listing at sunrise.wd3.myworkdayjobs.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
