F&B Training Manager 100% (w/m/i) — Grand Resort Bad Ragaz

Role overview

Tasks: As F&B Training Manager, you ensure the sustainable development of our employees as well as quality in the entire Food & Beverage area.

• Conducting coaching-on-the-floor sessions, quality accompaniments and service checks in the individual restaurants
• Responsibility for the operational training strategy in the Food & Beverage area in close coordination with the operational managers according to current needs
• Planning and implementation of training, individual development plans, as well as onboarding of new employees
• Implementation and compliance with Forbes, LQA and SDH standards, taking into account internal processes and ISO guidelines
• Creation and evaluation of monthly training plans as well as continuous optimization of the training structure
• Creation, maintenance and ongoing updating of SOPs, work instructions, as well as support for various projects
• As part of the new opening of our three restaurants in December 2026, you will take on a central role in the structured onboarding of new employees and, together with the operational managers, ensure smooth training and the consistent implementation of our quality and service standards right from the start.

Requirements You have in-depth experience in the Food & Beverage sector and move safely between operational implementation, employee development and quality management:

• Several years of professional experience in the food & beverage sector, ideally in the upscale hotel industry or gastronomy
• Practical experience in training, employee development, coaching or quality management is beneficial
• Structured, independent and responsible working method with a high level of initiative
• Enjoyment in promoting employees, developing service quality and being operationally present
• Good knowledge of German and English, other languages beneficial We offer:
• Taster evenings and perks at Thermal Spa
• Free Tickets Tamina Gorge
• Test sleep after passing the test period
• Up to 50% discount in restaurants
• Up to 50% discount in the Fitness Center and Tamina Therme The Grand Resort Bad Ragaz has its origins in the healing thermal water of the Tamina spring.

Since 1242 this place stands for regeneration, new energy and quality of life.

On this basis, we continue to develop the resort consistently – with the aim of becoming the leading Wellbeing & Healthy Living Resort in Europe and creating a place of strength for generations.

Around 800 employees shape the experience of our guests every day.

Different talents, cultures and personalities work together on one goal: to create unique experiences.

What unites us is the common aspiration to make this special place a bit better every day – One Resort – One Team.