Case officer patient admission emergency center — Lindenhofgruppe
- Location
- Bern
- Contract
- full-time
- Posted
- 5 days ago
Role overview
Tasks
As the first point of contact for our emergency patients and their relatives, you play a central role and ensure the administrative handling.
- You are responsible for patient admission, case data management and administrative post-processing of patient data (personal data, insurance).
- You accept telephone inquiries and schedule patient appointments.
- You are responsible for performance control, timely reporting and clarification of insurance inquiries.
- Together with the team, you cover all shifts (early, late, weekend and holiday services).
Requirements
- You have a basic commercial training or comparable training in the medical sector (pharmaceutical assistant, MPA) with several years of professional experience in a comparable capacity.
- A quick comprehension as well as a self-responsible and quality-conscious working method characterizes you.
- You maintain a respectful and professional approach to people and keep calm and overview even in hectic situations.
- Working with people gives you pleasure and your motivated and committed nature complements teamwork optimally.
- We presuppose style-confident German, good oral French skills as well as very good IT user knowledge.
- You enjoy flexible assignments also on weekends.
- As the first point of contact for our emergency patients and their relatives, you play a central role and ensure the administrative handling.
- You are responsible for patient admission, case data management and administrative post-processing of patient data (personal data, insurance).
Main responsibilities
- As the first point of contact for our emergency patients and their relatives, you play a central role and ensure the administrative handling.
- You are responsible for patient admission, case data management and administrative post-processing of patient data (personal data, insurance).
- You accept telephone inquiries and schedule patient appointments.
- You are responsible for performance control, timely reporting and clarification of insurance inquiries.
- Together with the team, you cover all shifts (early, late, weekend and holiday services). Requirements
- You have a basic commercial training or comparable training in the medical sector (pharmaceutical assistant, MPA) with several years of professional experience in a comparable capacity.
- A quick comprehension as well as a self-responsible and quality-conscious working method characterizes you.
- You maintain a respectful and professional approach to people and keep calm and overview even in hectic situations.
- Working with people gives you pleasure and your motivated and committed nature complements teamwork optimally.
- We presuppose style-confident German, good oral French skills as well as very good IT user knowledge.
Additional details
- Together with the team, you cover all shifts (early, late, weekend and holiday services).
- You enjoy flexible assignments also on weekends. Holidays and leisure Possibility to buy a holiday
- Occupational Health Management (BGM) – “ZÄME GSUND” Measures to strengthen health
- Cadre and team workshops with focus on health KITA – needs-oriented opening hours
- 16 weeks of maternity leave with 100% continued pay, 15 days of paid paternity leave Advantages and offers REKA checks with 20% discount Discounted food in the staff restaurant Discount parking / PubliBike subscriptions Various employee discounts
Notes and original content
- Requirements
- You enjoy flexible assignments also on weekends.
- Holidays and leisure
- Mind. 26 holidays
- Possibility to buy a holiday
- Occupational Health Management (BGM) – “ZÄME GSUND”
- Measures to strengthen health
- Cadre and team workshops with focus on health
- Work and family
- KITA – needs-oriented opening hours
Questions about this listing
What salary does Lindenhofgruppe offer for this role?
Lindenhofgruppe lists CHF 68'500 - 104'000 gross per year for this position in Bern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Lindenhofgruppe offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Lindenhofgruppe during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at Lindenhofgruppe?
Use the "Apply now" button on this page — it links directly to Lindenhofgruppe's original listing at bewerben.lindenhofgruppe.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
