Business Analyst Prozess Schaden (w/m/d) — die Mobiliar
- Location
- Bern
- Contract
- full-time
- Posted
- Yesterday
Role overview
This is what awaits you
In the “Process Damage” department, you are actively shaping the future of furniture claims processing.
In this role, you combine technical know-how in the claims process with a business and IT perspective and ensure that our processes become more efficient, digital and customer-oriented. This is what you do with us:
- This is what awaits you:
- In the “Process Damage” department, you are actively shaping the future of furniture claims processing.
- Höhere Aus- oder Weiterbildung in Betriebswirtschaft oder Informatik
- Berufserfahrung als Business Analyst, Product Owner oder Requirements Engineer
Key requirements
- Höhere Aus- oder Weiterbildung in Betriebswirtschaft oder Informatik
- Berufserfahrung als Business Analyst, Product Owner oder Requirements Engineer
- Erfahrung in der Versicherungsbranche, vorzugsweise in der Schadenregulierung
- Agiles Mindset und Bereitschaft, in unserer nach SAFe (Scaled Agile Framework) gestalteten Organisation zu arbeiten – sowohl vor Ort als auch in Zusammenarbeit mit Offshore-Teams
- Ausgeprägte Fähigkeit, komplexe Zusammenhänge zu erkennen und lösungsorientierte Ergebnisse zu erarbeiten
- Souveränes Auftreten im Umgang mit unterschiedlichen Anspruchsgruppen in Business und IT
- Fliessende Deutschkenntnisse und gute Englischkenntnisse
Application process
- You accompany modernization and digitalization projects in the damage area, drive the further development of our applications and support stable operation in the sense of DevOps.
Company and context
- As a business analyst: in our agile network organization, you identify and analyze customer needs and ensure professional requirements management.
- With your networked thinking and your own initiative, you ensure clear and transparent communication between departments, IT and other stakeholders within and outside the network organization.
- This way you make a direct contribution to efficient and customer-oriented claims processing. This is what you bring with you:
- Higher education or training in business administration or computer science
- Professional experience as a business analyst, product owner or requirements engineer
- Experience in the insurance industry, preferably in claims settlement
- Agile mindset and willingness to work in our SAFe (Scaled Agile Framework)-designed organization – both on site and in collaboration with offshore teams
- Strong ability to identify complex relationships and develop solution-oriented results
- Sovereign appearance in dealing with different stakeholders in business and IT
- Flowing knowledge of German and good English Working with us:
Additional details
- In this role, you combine technical know-how in the claims process with a business and IT perspective and ensure that our processes become more efficient, digital and customer-oriented. This is what you do with us:
- This way you make a direct contribution to efficient and customer-oriented claims processing. This is what you bring with you:
- Flowing knowledge of German and good English
- We live an open, communicative cooperation, promote self-responsible action and consistently focus our customers. This is what we offer:
- We enable flexible working models and offer 20 weeks of maternity leave and 6 weeks of paternity leave, above-average family allowances and a sustainably financed pension fund. Training and development
- For job-relevant, external training, we participate generously.
- Among other things, we offer you up to 25% bonus discount, a half-tax subscription, discounts on mobile phones as well as free subscriptions with flat rate and discounts at cultural events. Further conditions of employment Manager for Cookie Consent:
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Notes and original content
- In this role, you combine technical know-how in the claims process with a business and IT perspective and ensure that our processes become more efficient, digital and customer-oriented.
- This is what you do with us:
- This way you make a direct contribution to efficient and customer-oriented claims processing.
- This is what you bring with you:
- Working with us:
- We live an open, communicative cooperation, promote self-responsible action and consistently focus our customers.
- This is what we offer:
- Compatibility
- We enable flexible working models and offer 20 weeks of maternity leave and 6 weeks of paternity leave, above-average family allowances and a sustainably financed pension fund.
- Training and development
Questions about this listing
What salary does die Mobiliar offer for this role?
die Mobiliar lists CHF 68'500 - 104'000 gross per year for this position in Bern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does die Mobiliar offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with die Mobiliar during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at die Mobiliar?
Use the "Apply now" button on this page — it links directly to die Mobiliar's original listing at jobs.mobiliar.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
