System Analyst - 2nd Level Support — Thermo Fisher Scientific (Schweiz) AG
- Location
- Allschwil
- Contract
- Full-time
- Posted
- 22 days ago
Full description
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Thermo Fisher Scientific Inc. is the world's largest service provider for scientific applications with annual sales of more than $40 billion and more than 130,000 employees in 55 countries. Our mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life science research, solving sophisticated analytical challenges, improving patient diagnostics and therapeutics or growing efficiency in their laboratories, we are here to support them.
IT 2nd Level Support - System Analyst (m/w/d)
as a System Analyst (m/f/d), you are the first point of contact for our employees for all questions regarding hardware, applications and support them with your expertise in solving IT problems.
Your tasks
- Responsible for end-user support (2nd level) and system availability within predefined timeframes within SLA targets.
- Assist with change control and any infrastructure changes that help to improve functionality
- User- and device management (e.g. hardware, licenses, equipment) including documentation
- Support business departments when issues arise and to identify potential improvements
- Attention to data and system security and privacy compliance
- Alignment to compliance requirements (GDPR, GXP) and all IT policies
- Collaborate with global IT teams and participate in global IT roll-outs
- Collaborate with site leader and management team
- Daily participation in regional meetings
Your profile
- Completed IT education (e.g. Diploma in computer science, Bachelor Univ.) or similar
- Work experience in the end-user support area or comparable areas
- Very good knowledge of Windows operating systems and PC hardware
- Experiences with Microsoft Office product family
- Advanced knowledge about IT infrastructure
- Fluent German and good English language skills
- Detailed and solution-oriented work style as well as flexibility
- Ability to work under stress, sense of responsibility and good interpersonal skills
Our offer
You can expect a multifaceted job in a dynamic and international environment. A workplace culture in which integrity, intensity, involvement and innovation are lived. A detailed induction and task-specific training are a matter of course for us. You yourself determine your future in our company - make your contribution to our joint success! Each of our 130,000 exceptional individuals at Thermo Fisher Scientific tells a unique story. Join us and make your contribution to our unique mission.
Thermo Fisher Scientific is an equal opportunity employer committed to supporting underrepresented groups and does not discriminate based on ethnicity, color, religion, gender, sexual orientation, gender identity, national origin, disability or legally protected status.
Questions about this listing
What salary does Thermo Fisher Scientific (Schweiz) AG offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Allschwil is CHF 62'000 - 94'000 gross per year — an estimate, not a figure communicated by Thermo Fisher Scientific (Schweiz) AG. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Thermo Fisher Scientific (Schweiz) AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Thermo Fisher Scientific (Schweiz) AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Basel?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Basel's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Basel's cantonal migration office or with HR during the application.
How do I apply for this position at Thermo Fisher Scientific (Schweiz) AG?
Use the "Apply now" button on this page — it links directly to Thermo Fisher Scientific (Schweiz) AG's original listing at thermofisher.wd5.myworkdayjobs.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
