IT-Support — Universität Bern
CHF 73'000 - 124'500
Universität Bern · Bern (BE)
- Location
- Bern
- Contract
- full-time
- Posted
- 22 days ago
SalaryCHF 73'000 - 124'500
Role overview
Tasks
- Design and implement backup concept for all important servers, storage, workstations, measurement data and software.
- Edit and solve tickets including documentation and updating relevant knowledge.
First level and second level support in all IT areas.
Support for support requests for Linux, Mac and Windows.
- Support and monitoring of servers at the Institute (Linux and Windows) and a storage system.
- Maintenance and expansion of the virtual environment (ESXi)
- Evaluation, procurement, installation and maintenance of software and hardware.
- Installation and maintenance of systems in the observatorium, peripherals and communication devices as well as their software and interfaces.
The work at the institute is very diverse and an openness for new systems and applications is indispensable.
Through a good cooperation with the computer science services of the University of Bern you get to know new solutions and have a wide range of work areas.
You spend about 1-2 days at the observatorium in Zimmerwald and about 3-4 days at the Astronomical Institute near the Bern railway station.
- Design and implement backup concept for all important servers, storage, workstations, measurement data and software.
- Edit and solve tickets including documentation and updating relevant knowledge.
- Previous experience in the academic field is of benefit.
Main responsibilities
- Design and implement backup concept for all important servers, storage, workstations, measurement data and software.
- Edit and solve tickets including documentation and updating relevant knowledge.
- First level and second level support in all IT areas.
- Support for support requests for Linux, Mac and Windows.
- Support and monitoring of servers at the Institute (Linux and Windows) and a storage system.
- Maintenance and expansion of the virtual environment (ESXi)
- Evaluation, procurement, installation and maintenance of software and hardware.
- Installation and maintenance of systems in the observatorium, peripherals and communication devices as well as their software and interfaces.
- Documentation of the systems.
What the company offers
- Previous experience in the academic field is of benefit.
Application process
- The work at the institute is very diverse and an openness for new systems and applications is indispensable.
- Through a good cooperation with the computer science services of the University of Bern you get to know new solutions and have a wide range of work areas.
- You spend about 1-2 days at the observatorium in Zimmerwald and about 3-4 days at the Astronomical Institute near the Bern railway station. Requirements:
- Training as an IT engineer or equivalent training or training
- Multi-year experience in IT support, with ticketing tools and various user questions
- Very good knowledge in the areas of Windows operating systems, authorization management (Active Directory), networks and peripheral infrastructure
- Very good knowledge in Unix operating systems, MacOS, VMWare, network and storage management
- High customer and service orientation as well as a strong quality awareness with mature communication skills (German and English,
Additional details
- You spend about 1-2 days at the observatorium in Zimmerwald and about 3-4 days at the Astronomical Institute near the Bern railway station.
- Team Players, who like to work with different groups and in an academic environment. We offer: International reputation
Notes and original content
- Requirements:
- Team Players, who like to work with different groups and in an academic environment.
- We offer: International reputation
