Health case officer (all) — SWICA Gesundheitsorganisation

Full description

We are committed to health – because health is everything. We are committed to this, also as an employer. We are convinced: Only in a healthy working world do the best talents feel comfortable and move forward: professionally and personally. For that we give everything. This is how you shape health

• You look after our insured persons along the customer journey and provide competent and customer-oriented advice.
• You review and process performance cases such as invoices, cost statement requests and performance requests according to internal guidelines and processes.
• You coordinate and communicate with insured persons, service providers, insurance companies and authorities.
• You deal with customer concerns and complaints and develop suitable solutions.
• You arrange for confidential medical clarifications and participate in subsequent risk checks.
• You ensure high-quality and economical case handling.
• You recognize potential for optimization, propose solutions and inform your manager about special challenges.

This sets you apart

• You have a commercial education or a comparable qualification. A professional certificate or CAS degree is beneficial.
• Ideally, you bring experience in health insurance or health care.
• You have basic medical knowledge or are ready to acquire it.
• You convince through customer orientation, empathy and communication strength.
• You work independently, carefully and solution-oriented.
• You are team capable, flexible and resilient.
• You have good MS Office knowledge and a technical affinity.
• You reflect your actions and are motivated to develop professionally.
• Knowledge of foreign languages in English or French is required.

Why SWICA

• We build on humanity. That is why we focus on openness, respect and trust in our everyday work. In doing so, we take on responsibility and think in terms of solutions – together, for our customers. This is also why we have been number 1 in customer satisfaction for many years.
• We trust you and give you space. With annual working hours, at least 5 weeks holidays and on request also holiday purchase. With part-time models and a generous home office within the scope of the possibilities of the job, you make your everyday life largely flexible.
• We value and reward your work – with a market-based wage, up to 1,500 francs annual fee for personal wishes and a generous participation in the basic and additional insurance for you and your family.
• We offer you prospects. With a generous training regulations, we support your professional and personal development – for your role today and for your goals of tomorrow.
• Because health is everything. With our company health management and region-specific offers, we take care of your well-being. And if it comes otherwise: 100% net wage continued payment.
• We think long term. With three savings plans, pensum-dependent coordination deduction and benefits well above the legal minimum, you ensure good for your future.

Sabina Ille, is happy to give you information.

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