Customer service (m/f/d) — die Mobiliar
- Location
- Basel
- Contract
- Full-time
- Posted
- —
Full description
This is what awaits you
You value direct customer contact and provide competent and personal service with your commitment. In the customer service of our general agency, you look after our customers and support our insurance and pension consultants in day-to-day business.
This is what they do with us
You are an important contact person for our customers – on the phone, at the counter and in written exchange. They accept requests and process them independently. With your friendly and solution-oriented approach, you contribute to a high level of customer satisfaction.
Your tasks include the creation of offers, the processing of applications and the processing of contract changes and other customer concerns. You recognize the need for advice and make appropriate appointments with our insurance and pension advisors.
In addition, our consultants support you administratively and organizationally and work closely with the internal specialist departments. The support and support of our learners is also part of your task. Together with the team, you ensure reliable processing of business cases and a smooth process in customer business.
This is what you bring with you
- Commercial training completed
- Professional experience in the insurance industry, ideally in customer service or sales support
- Enjoying personal and telephone customer contact as well as a pronounced service orientation
- Independent, structured and reliable working method
- Customer and sales-oriented thinking as well as enjoyment of working together in a team
- fluent knowledge of German
- Further language skills are welcome
Working with us
We offer you a versatile and responsible activity with direct customer contact and a varied area of responsibility. You will become part of a dedicated team that supports each other and pursues a high standard of service and quality together.
For this function, the degree as an insurance intermediary VBV, profile non-life and life, is planned. If you do not yet bring it, we support you with tailor-made internal training on the way to the necessary qualification.
This is what we offer
Participation in success
If we are successful, our employees will also benefit. Each year, the distribution of a successful share and its amount is decided.
Training and development
We offer a wide range of internal courses. We participate in job-relevant training.
Advantages
Among other things, we offer up to 25% discount on bonuses, discounts on mobile phones and free subscriptions with flat rate and discounts at cultural events.
Manager for cookie consents
When you visit a website, this information about your browser can be stored and retrieved - usually in the form of cookies. Since we respect your right to privacy, you may refuse certain cookies. However, blocking certain cookies may negatively affect your experience on the Site and the services we offer.
Necessary cookies
These cookies are necessary for the use of this website and cannot be deactivated.
Show more details
Providers Description Activated
SAP as service provider
We use the following session cookies, all of which are necessary for the functionality of the website:
- "route" is used for session stickiness
- "careerSiteCompanyId" is used to send the request to the correct data center
- "JSESSIONID" is placed on the visitor's device during the session so that the server can identify the visitor
- "Load balancer cookie" (actual cookie name may differ) prevents a visitor from jumping from one instance to another
Questions about this listing
What salary does die Mobiliar offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Basel is CHF 62'000 - 94'000 gross per year — an estimate, not a figure communicated by die Mobiliar. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does die Mobiliar offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with die Mobiliar during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Basel?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Basel's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Basel's cantonal migration office or with HR during the application.
How do I apply for this position at die Mobiliar?
Use the "Apply now" button on this page — it links directly to die Mobiliar's original listing at jobs.mobiliar.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
