Claims Fraud Investigator — Zurich Insurance (sede Ticino)
- Location
- Lugano
- Contract
- part-time
- Posted
- 9 days ago
Role overview
Zurich is seeking an experienced Claims Fraud Investigator to join its Claims Fraud and Investigation team.
At Zurich North America Claims, we recognize that flexibility and work-life balance are key considerations when choosing your next career move.
Our hybrid work model is thoughtfully designed around employee needs offering autonomy to complete focused work from a preferred location, while still supporting meaningful in-person collaboration when it adds value.
- Zurich is seeking an experienced Claims Fraud Investigator to join its Claims Fraud and Investigation team.
- At Zurich North America Claims, we recognize that flexibility and work-life balance are key considerations when choosing your next career move.
- Primary Responsibilities:
- Conduct investigations into suspected insurance fraud within assigned territories or Lines of Business, including complex, layered, or organized schemes.
- High School Diploma or Equivalent and 6 or more years of experience in Technical Claims Investigations, Law Enforcement, or Insurance Special Investigations AND
Main responsibilities
- Primary Responsibilities:
- Conduct investigations into suspected insurance fraud within assigned territories or Lines of Business, including complex, layered, or organized schemes.
- Evaluate all aspects of referred claims, including loss circumstances, backgrounds of involved parties, documentation validation, and underwriting considerations.
- Perform database research, open source intelligence reviews, social media assessments, and link analysis to identify inconsistencies or coordinated fraud indicators.
- Assign and oversee vendor activities such as surveillance, scene investigations, and specialized investigative tasks; review deliverables and ensure proper documentation.
- Conduct recorded interviews, site visits, canvasses, and other investigative steps to verify material facts and identify fraud indicators.
- Maintain highly organized case files and documentation that accurately reflect investigative actions and findings.
- Analyze evidence to determine potential misrepresentation, fraud, or network linked activity involving multiple claims.
- Prepare clear, comprehensive investigative reports with objective findings and recommendations for claims teams and management.
- Communicate critical investigative developments promptly and collaborate closely with claims partners throughout the investigative process.
Key requirements
- High School Diploma or Equivalent and 6 or more years of experience in Technical Claims Investigations, Law Enforcement, or Insurance Special Investigations AND
- Zurich is seeking an experienced Claims Fraud Investigator to join its Claims Fraud and Investigation team.
- At Zurich, we value your ideas and experience.
Application process
- If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.
Additional details
- Travel as necessary to conduct interviews, inspections, and field investigations. Basic Qualifications:
- Bachelor’s Degree and 4 or more years of experience in Technical Claims Investigations, Law Enforcement, or Insurance Special Investigations
- Zurich Certified Insurance Apprentice (Associate Degree) and 4 or more years of relevant experience
- High School Diploma or Equivalent and 6 or more years of experience in Technical Claims Investigations, Law Enforcement, or Insurance Special Investigations
- Knowledge of claims processes and relevant fraud related regulations Proficiency in Microsoft Office
- Special Investigation Unit (SIU) experience preferred Experience investigation commercial claims Arizona Virtual Office, AM California Virtual Office, AM Nevada Virtual Office, AM Utah Virtual Office Remote Working: Yes Schedule: Full Time Employment Sponsorship Offered: No
Notes and original content
- Travel as necessary to conduct interviews, inspections, and field investigations.
- Basic Qualifications:
- Knowledge of claims processes and relevant fraud related regulations
- Proficiency in Microsoft Office
- Special Investigation Unit (SIU) experience preferred
- Experience investigation commercial claims
- Please note: Zurich does not accept unsolicited CVs from agencies.
- Location(s): AM
- Arizona Virtual Office, AM
- California Virtual Office, AM
Questions about this listing
What salary does Zurich Insurance (sede Ticino) offer for this role?
Zurich Insurance (sede Ticino) lists CHF 70'500 - 98'500 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zurich Insurance (sede Ticino) offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zurich Insurance (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status. Note: this listing allows remote work — teleworking above 25 % of your time can shift your social-security base to Italy, so confirm the agreed remote share with HR before signing.
How do I apply for this position at Zurich Insurance (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Zurich Insurance (sede Ticino)'s original listing at careers.zurich.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
