Claims Officer (Commercial / Employees' Compensation) — Zurich Insurance (sede Ticino)
- Location
- Lugano
- Contract
- full-time
- Posted
- 2 days ago
Role overview
Job Summary
Handle Employees’ Compensation (EC) claims with focus on liability, investigation and global settlement
Drive outcomes on liability, return to work and injury management
- Job Summary
- Handle Employees’ Compensation (EC) claims with focus on liability, investigation and global settlement
Additional details
- Strong ability to understand barriers for return to work and strategies to deal with return-to-work issues Job Accountabilities
- Perform any other duties, task-oriented or claims related as may be delegated by Claims Manager Job Qualifications
- Insurance, Business Administration or Legal ANZIIF/ACII would be an asset
- Previous handling corporate client would be an asset Knowledge in insurance principles Litigation knowledge is highly preferred
- Strong knowledge of Employees‘ Compensation Ordinance Understand legislation and legal liability Interpretation of policy cover Understand industry standards and protocol Knowledge of claims agreements
- Good command of written and spoken English & Chinese (including Cantonese & Mandarin) Negotiation skill, both written and verbal
- Candidates with less experience can be considered as Claims Assistant
- Join us as we constantly explore new ways to protect our customers and the planet . Remote working: Hybrid
Notes and original content
- Strong ability to understand barriers for return to work and strategies to deal with return-to-work issues
- Job Accountabilities
- Perform any other duties, task-oriented or claims related as may be delegated by Claims Manager
- Job Qualifications
- Degree holder
- Insurance, Business Administration or Legal
- ANZIIF/ACII would be an asset
- Previous handling corporate client would be an asset
- Knowledge in insurance principles
- Litigation knowledge is highly preferred
Questions about this listing
What salary does Zurich Insurance (sede Ticino) offer for this role?
Zurich Insurance (sede Ticino) lists CHF 85'500 - 150'000 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zurich Insurance (sede Ticino) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zurich Insurance (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status. Note: this listing allows remote work — teleworking above 25 % of your time can shift your social-security base to Italy, so confirm the agreed remote share with HR before signing.
How do I apply for this position at Zurich Insurance (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Zurich Insurance (sede Ticino)'s original listing at https://careers.zurich.com/job/Hong-Kong-Claims-Officer-%28Commercial-Employees'-Compensation%29/1351079857/, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
