Visitor Services Leadership — Migros-Genossenschafts-Bund
CHF 73'500 - 111'500
Migros-Genossenschafts-Bund · Zürich (ZH)
- Location
- Zürich
- Contract
- internship
- Posted
- 8 days ago
SalaryCHF 73'500 - 111'500
Role overview
The Migros Museum for Contemporary Art is part of the Society & Culture Directorate of the Migros Cooperative Association, which, as a national competence center, is responsible for a broad portfolio of cultural and social projects of Migros Engagement.
The museum is committed to producing, exhibiting, collecting and communicating international contemporary art.
- The Migros Museum for Contemporary Art is part of the Society & Culture Directorate of the Migros Cooperative Association, which, as a national competence center, is responsible for a broad portfolio of cultural and social projects of Migros Engagement.
- The museum is committed to producing, exhibiting, collecting and communicating international contemporary art.
- Establishment and further development of an audience-oriented service and reception culture as well as conception of processes and forms of communication that enable low-threshold access
- Systematic evaluation of visitor feedback and key figures;
- High flexibility with willingness to work on weekends and public holidays German (very good knowledge) English (good knowledge) Cosa offriamo
Main responsibilities
- Establishment and further development of an audience-oriented service and reception culture as well as conception of processes and forms of communication that enable low-threshold access
- Systematic evaluation of visitor feedback and key figures;
- Derivation and implementation of concrete measures such as guidelines and standards
- Ensuring smooth operations in the Visitor Services area with responsibility for the museum shop, supervision, personnel deployment planning, representative coordination and cooperation with security, technology and facility management
- Professional and personnel management of the Visitor Services team (motivating and supporting employees in change processes and specifically recognizing and promoting individual strengths)
- Close cooperation in the team, especially with the areas of mediation, communication and the exhibition team Requisiti
- Several years of professional experience: in an environment with intensive Contact with the public and leadership experience, ideally in the cultural or service sector
- Completed studies (university/ETH, FH, HF): in a relevant area or equivalent professional experience
- Enjoy designing and further developing processes as well as working closely in teams and transversal working groups
- Strongly audience-oriented attitude: enthusiasm for contact with heterogeneous groups of visitors and breaking down barriers and, ideally, experience in working with target groups remote from the museum, for example in community projects
What the company offers
- High flexibility with willingness to work on weekends and public holidays German (very good knowledge) English (good knowledge) Cosa offriamo
Application process
- Occupational pension provision: Above-average benefits and three different savings plans to suit the individual life situation Contatto Application & Contact Ramona Bucher Talent Acquisition Partner LinkedIn
- Recruitment process Submit application documents For a complete application, we need your CV, certificates and diplomas. A photo in your CV and a letter of motivation are not necessary.
- We live equal opportunities for all applicants.
- We have a standardized recruiting process.
- If this doesn't work for you, mention it in your application dossier.
- Pre-selection of applications We continually check the applications we receive, create a pre-selection and release it to the manager for viewing.
- Duration until feedback: Up to three weeks Delayed video interview If there are a large number of suitable applications, a delayed video interview can optionally be carried out.
- As part of this video interview, the answers to questions we have recorded in advance are recorded using the web or mobile camera.
Contacts
- Once agreed, the contract will be drawn up and sent via email for digital signature.
- The decision about moving forward or leaving the recruiting process is communicated by telephone or email.
Additional details
- High flexibility with willingness to work on weekends and public holidays German (very good knowledge) English (good knowledge) Cosa offriamo
- Occupational pension provision: Above-average benefits and three different savings plans to suit the individual life situation Contatto Application & Contact Ramona Bucher Talent Acquisition Partner
- Recruitment process Submit application documents For a complete application, we need your CV, certificates and diplomas. A photo in your CV and a letter of motivation are not necessary.
Notes and original content
- High flexibility with willingness to work on weekends and public holidays
- German (very good knowledge)
- English (good knowledge) Cosa offriamo
- Recruitment process Submit application documents For a complete application, we need your CV, certificates and diplomas.
- A photo in your CV and a letter of motivation are not necessary.
