Front Office Associate - Hotel Savoy — BâleHotels
CHF 49'500 - 75'000
BâleHotels · Bern (BE)
- Location
- Bern
- Contract
- part-time
- Posted
- 23 days ago
SalaryCHF 49'500 - 75'000
Role overview
Tasks Together with your team, you are responsible for ensuring that everything runs smoothly at the reception.
The main tasks include
- Check-in and check-out
- Guest care and concierge activities
- Active additional sales
- Telephone service
- Receiving and processing individual reservations
- Guest correspondence
- Various administrative tasks
- Requirements
- Completed training in the hotel industry and initial experience at the reception is an advantage
- Fluent in spoken and written German and English
- Good knowledge of French and Opera knowledge is an advantage
- Reliable, team player, flexible, resilient open demeanor
- motivation, passion for the job and enjoyment of work
- well-groomed appearance, good manners
- high level of commitment even on weekends and public holidays
- discounts: up to 20% discount in all formats of the Coop Group
- conditions of employment: loyalty bonus
- working hours: 5 weeks of vacation
- further training: support with further training and training offers from the LGAV and Coop
- sustainability: hotel employees' drinking bottles: together against the use of plastic
- communication: you- & "Heartist" culture
- Health: Update fitness: Fr.
200.– discount on the annual subscription Your contact person Diana Latigan Human Resources
- Together with your team, you are responsible for ensuring that everything runs smoothly at the reception. The main tasks include: Check-in and check-out Guest care and concierge activities Active additional sales Telephone service
- Receiving and processing individual reservations Guest correspondence Various administrative tasks Requirements
Main responsibilities
- Together with your team, you are responsible for ensuring that everything runs smoothly at the reception. The main tasks include: Check-in and check-out Guest care and concierge activities Active additional sales Telephone service
- Receiving and processing individual reservations Guest correspondence Various administrative tasks Requirements
- Completed training in the hotel industry and initial experience at the reception is an advantage
- Fluent in spoken and written German and English
- Good knowledge of French and Opera knowledge is an advantage
- Reliable, team player, flexible, resilient open demeanor
- motivation, passion for the job and enjoyment of work well-groomed appearance, good manners
- high level of commitment even on weekends and public holidays
- discounts: up to 20% discount in all formats of the Coop Group conditions of employment: loyalty bonus working hours: 5 weeks of vacation
- further training: support with further training and training offers from the LGAV and Coop
Additional details
- Tasks Together with your team, you are responsible for ensuring that everything runs smoothly at the reception. The main tasks include: Check-in and check-out Guest care and concierge activities Active additional sales
- Receiving and processing individual reservations Guest correspondence Various administrative tasks
- motivation, passion for the job and enjoyment of work well-groomed appearance, good manners
- discounts: up to 20% discount in all formats of the Coop Group conditions of employment: loyalty bonus working hours: 5 weeks of vacation
- sustainability: hotel employees' drinking bottles: together against the use of plastic communication: you- & "Heartist" culture
Notes and original content
- Tasks Together with your team, you are responsible for ensuring that everything runs smoothly at the reception.
- The main tasks include:
- Check-in and check-out
- Guest care and concierge activities
- Active additional sales
- Telephone service
- Receiving and processing individual reservations
- Guest correspondence
- Various administrative tasks
- Requirements
