Trenord: 17 lines insufficient by February 2026
In February 2026, 17 out of 42 Trenord lines are eligible for delay compensation. Astuti (Pd): 'Assessor Lucente, please explain'
Contesto
In brief - 17 Trenord lines insufficient in February 2026 - 25 lines insufficient in January 2026 - The S5 Treviglio-Passante-Gallarate-Varese line among the most affected ## Key facts - What: Compensation for Trenord delays - When: January and February 2026 - Where: Lombardy and Canton Ticino - Who: Trenord, Lombardy Region, Regional Councilor Samuele Astuti - Amount: 17 lines in February 2026, 25 in January 2026 In February 2026, 17 out of 42 Trenord lines were eligible for compensation to subscribers due to delays exceeding 15 minutes. Samuele Astuti, a regional councilor from the Democratic Party, described these numbers as alarming, noting that in January 2026, 25 lines were insufficient. 'Two values much higher than throughout 2025,' Astuti stated. Among the lines most affected by delays, the S5 Treviglio-Passante-Gallarate-Varese line recorded six months out of fourteen with insufficient performance. The Luino-Gallarate line went to bonus for four months out of fourteen, while the S9 Saronno-Seregno-Milano-Albairate and the direct line Laveno-Varese-Saronno-Milano had three months out of fourteen with insufficient performance. The right to compensation is triggered when more than 10% of the trains on a line are canceled or arrive at their destination with a delay of more than 15 minutes. 'These are alarming data that mark a disastrous start to 2026 for commuters and Trenord users,' Astuti declared. 'In January, twenty-five lines had performance below an acceptable level, when twelve months earlier there had been only three. So in February, seventeen lines eligible for compensation this year, three last year. Obviously, something is not working.' ### Causes of delays Trenord cited strikes as the main cause of delays, but this explanation does not satisfy the...
Dettagli operativi
Implications for cross-border workers The delays of Trenord lines significantly impact cross-border workers who daily cross the Italian-Swiss border to go to work. For example, the S5 line Treviglio-Passante-Gallarate-Varese is one of the most used by cross-border workers moving between Canton Ticino and Lombardy. Delays can cause punctuality issues at work, with consequent repercussions on the employment relationship and the quality of life of cross-border workers. Moreover, delays can negatively affect the local economy, reducing productivity and increasing costs for businesses. ### Astuti's requests Astuti has asked that the assessor Lucente and the company Trenord come to the Transport Commission to illustrate all the data related to delays and cancellations of individual lines. 'We ask for clarity and transparency,' declared Astuti. 'It is necessary that Trenord commuters and users know what is happening and what the plans are to improve the situation.' Furthermore, Astuti raised the issue of the disappearance of the tables related to delays and cancellations of individual lines from the Trenord website. 'It is important that the data is accessible and transparent, so that commuters can make informed decisions,' he stated. ### Next steps The Transport Commission of the Lombardy Region will have to examine the situation and decide on any measures to be taken to improve the punctuality of Trenord lines. Meanwhile, Trenord commuters and users continue to suffer the inconveniences caused by delays and train cancellations. ### What to do if affected by delays If affected by Trenord line delays, you can request compensation. To do this, you need to fill out a form available on the Trenord website and send it within the specified deadlines. It is important to keep ti...
Punti chiave
What to do if affected by delays If you are affected by Trenord line delays, you can request compensation. To do this, you need to fill out a form available on the Trenord website and submit it within the specified timeframe. It is important to keep your tickets and travel documents to prove that you were affected by the delays. Additionally, you can report the inconveniences and problems encountered using the communication channels provided by Trenord, such as the website, social media, and customer service. It is important to provide detailed and accurate information to help the company identify and resolve the issues. ### Conclusion Delays on Trenord lines represent a serious problem for commuters and users of the company, particularly for cross-border workers who cross the Italian-Swiss border every day. It is necessary for the competent authorities and Trenord to adopt concrete measures to improve punctuality and the quality of the service offered. In the meantime, Trenord commuters and users can request compensation and report the inconveniences encountered to contribute to improving the situation. ### Useful Tools For cross-border workers using Trenord lines, you can use the compensation calculator to determine the amount of compensation you are entitled to. Additionally, you can consult the strike calendar to plan your trips and avoid inconveniences. For further information and assistance, you can contact Trenord customer service or consult the official Trenord website. Source: varesenews.it
Punti chiave
[{"q":"How can I request compensation for Trenord delays?","a":"To request compensation, you need to fill out a form available on the Trenord website and submit it within the specified deadlines. It's important to keep your tickets and travel documents to prove you were affected by the delays."},{"q":"Which Trenord lines are most affected by delays?","a":"Among the lines most affected by delays, the S5 Treviglio-Passante-Gallarate-Varese line has recorded six out of fourteen months with insufficient performance. The Luino-Gallarate line has had four months out of fourteen with insufficient performance, while the S9 Saronno-Seregno-Milano-Albairate line and the direct line Laveno-Varese-Saronno-Milano have had three months out of fourteen with insufficient performance."},{"q":"What is the Lombardy Region doing to solve the problem of Trenord delays?","a":"The Transport Commission of the Lombardy Region is examining the situation and will decide on any measures to be taken to improve the punctuality of Trenord lines. Meanwhile, commuters and Trenord users continue to suffer the inconveniences caused by delays and train cancellations."}]
Frequently Asked Questions
- How can I request compensation for Trenord delays?
- To request compensation, you need to fill out a form available on the Trenord website and submit it within the specified deadlines. It's important to keep your tickets and travel documents to prove you were affected by the delays.
- Which Trenord lines are most affected by delays?
- Among the lines most affected by delays, the S5 Treviglio-Passante-Gallarate-Varese line has recorded six out of fourteen months with insufficient performance. The Luino-Gallarate line has had four months out of fourteen with insufficient performance, while the S9 Saronno-Seregno-Milano-Albairate line and the direct line Laveno-Varese-Saronno-Milano have had three months out of fourteen with insufficient performance.
- What is the Lombardy Region doing to solve the problem of Trenord delays?
- The Transport Commission of the Lombardy Region is examining the situation and will decide on any measures to be taken to improve the punctuality of Trenord lines. Meanwhile, commuters and Trenord users continue to suffer the inconveniences caused by delays and train cancellations.