Just Eat delivers Migros products in Ticino: over 10,000 items available

Context

TL;DR

• Just Eat delivers Migros products in Ticino, Valais, Geneva from May 4, 2026.
• Over 10,000 items available with 60-minute delivery from Migros supermarkets.
• Delivery costs CHF 4.90 for orders under CHF 30, free for orders over CHF 50.
• Service available from 8:00 AM to 10:00 PM, 7 days a week.

Key facts

• Service Start: May 4, 2026
• Coverage: Cantons of Ticino, Valais, and Geneva
• Delivery Time: Within 60 minutes
• Delivery Cost: CHF 4.90 for orders under CHF 30
• Free Delivery: For orders over CHF 50
• Service Hours: 8:00 AM to 10:00 PM
• Just Eat Partners: 7,000 partners and 1.5 million active customers
• Migros Supermarkets: Lugano, Bellinzona, and Locarno among the first

Just Eat delivers Migros products in Ticino: over 10,000 items available

Starting from May 4, 2026, residents of the cantons of Ticino, Valais, and Geneva will be able to order over 10,000 Migros products via the Just Eat app. This new home delivery service represents an important novelty for those who wish to purchase food and consumer goods without having to physically go to supermarkets. Delivery will take place within 60 minutes directly from Migros supermarkets, with prices identical to those practiced in stores, discounts included.

How the service works

Orders will be prepared by Migros staff in their respective supermarkets and subsequently delivered by Just Eat couriers. Distribution will take place within a 12-kilometer radius, by car, e-bike, or bicycle. This service is made possible thanks to Just Eat's local logistics presence in Valais and Ticino, which allows for the integration of further partners in the gastronomy and retail sectors.

Just Eat, founded in 2007 under the name Eat.ch, now has 7,000 partners and 1.5 million active customers. The parent company Just Eat Takeaway.com, headquartered in Amsterdam, was acquired in 2025 by the Dutch internet holding company Prosus and is among the leading online delivery services globally.

Concrete examples and real numbers

In Ticino, the Migros supermarkets in Lugano, Bellinzona, and Locarno will be among the first to offer this service. For example, an order of 50 Swiss francs (CHF) could include a package of pasta (CHF 2.90), a bottle of olive oil (CHF 8.50), a can of tuna (CHF 3.20), and a package of cookies (CHF 4.80), with delivery guaranteed within 60 minutes.

Regulations and operational details

According to Swiss regulations, home delivery services must comply with local laws on the sale of food and beverages. Just Eat and Migros have collaborated to ensure that all delivered products comply with health and food safety regulations. Additionally, the service will be available from 8:00 AM to 10:00 PM, with a delivery cost of CHF 4.90 for orders under CHF 30.

Operational checklist

• Availability check: Check if your municipality is covered by the service.
• Delivery time: Make sure you are at home during the delivery time.
• Payment: Use the Just Eat app to pay securely.
• Reviews: Leave a review to improve the service.

Comparison of practical scenarios

Before this service, residents of Lugano had to physically go to the supermarket to purchase Migros products. Now, thanks to home delivery, they can save time and effort. For example, a 50 CHF order could take 30 minutes to go to and return from the supermarket, while with Just Eat, the time required is only that needed to place the order and receive the delivery.

"This service represents a significant step forward for the convenience of our customers," said a Migros spokesperson.

Conclusion

The new Just Eat and Migros delivery service offers a unique opportunity for residents of Ticino, Valais, and Geneva to purchase food and consumer goods quickly and conveniently. With over 10,000 items available and delivery guaranteed within 60 minutes, this service promises to revolutionize the way inhabitants of these regions do their shopping.

Operational details

Implications for cross-border workers and residents

This new delivery service represents an interesting opportunity for cross-border workers who commute to Switzerland and reside in Italy. The ability to purchase food and consumer goods via home delivery can simplify the management of time and daily expenses. Furthermore, delivery within 60 minutes allows for better planning of purchases and avoids long waits.

Comparison with the previous situation

Before this initiative, cross-border workers and residents of Ticino had to physically go to supermarkets to purchase the necessary products. This could result in longer waiting times and greater difficulties in managing purchases, especially for those working unconventional hours. With the new delivery service, it will be possible to avoid these inconveniences and enjoy greater convenience.

Practical scenarios

Imagine a cross-border worker who works in Lugano and resides in Varese. Before this initiative, they had to go to the supermarket during the weekend or after work, losing precious time. With the new delivery service, they can order the necessary products via the Just Eat app and receive them directly at home, saving time and effort. Additionally, the ability to choose between different delivery methods (car, e-bike, or bicycle) allows the service to be adapted to specific needs.

Concrete examples

A cross-border worker who works in Bellinzona and resides in Como could order 10 items for a total of 80 Swiss francs (CHF). With the delivery service, they could save approximately 2 hours per week, time that could be dedicated to other activities. Furthermore, the ability to order fresh products such as fruit and vegetables directly from home is a significant advantage, especially for those with intense work schedules.

Regulations and costs

According to Swiss regulations, cross-border workers can benefit from cross-border delivery services without having to pay customs duties for purchases under 300 CHF. This limit was introduced in 2021 to facilitate commercial exchanges between Switzerland and the European Union. However, it is important to note that food products must comply with Swiss health regulations.

Operational checklist

1. Registration: Download the Just Eat app and register. 2. Product selection: Browse through the 10,000 available items. 3. Order: Add products to the cart and proceed to payment. 4. Delivery: Choose the preferred delivery method (car, e-bike, or bicycle). 5. Pickup: Receive the products at home within 60 minutes.

Comparisons between practical scenarios

Before the delivery service, a cross-border worker who worked in Lugano and resided in Varese had to spend approximately 1 hour reaching the nearest supermarket, shopping, and returning home. With the new service, the same cross-border worker can order the necessary products in a few minutes and receive them at home, saving time and reducing the stress related to travel.

Final considerations

The new delivery service represents a significant step forward for cross-border workers and residents of Ticino. The ability to purchase food and consumer goods via home delivery offers greater flexibility and convenience, improving the quality of life for those who work in Switzerland and reside in Italy.

Useful tools to protect your net income

To reduce FX leakage, compare CHF-EUR exchange options and banks for cross-border workers.

Key points

What to do to use the service

To use the new Just Eat and Migros delivery service in Ticino, you need to follow a few simple steps:

1. Download the Just Eat app on your smartphone, available for both iOS and Android. 2. Register or log in to your existing account. Registration is free and takes just a few minutes. 3. Select the "Supermarkets" category and choose Migros from the available options. Currently, over 10,000 items are available, including fresh products, frozen foods, beverages, and household items. 4. Add the desired products to your cart. For example, a cross-border worker from Lugano might order a package of pasta (CHF 1.99), a liter of milk (CHF 1.45), and a bottle of Ticino wine (CHF 12.90). 5. Enter the delivery address and choose your preferred time. The service is available from Monday to Saturday, from 8:00 AM to 10:00 PM. For an order placed in Bellinzona at 2:00 PM, delivery could take place by 3:00 PM. 6. Confirm the order and wait for delivery within 60 minutes. Delivery is free for orders over CHF 50; otherwise, a fee of CHF 4.90 applies.

Operational Checklist

• 📱 Just Eat app downloaded and installed
• ✅ Just Eat account created or existing
• 🛒 "Supermarkets" category selected
• 🛒 Migros chosen as the store
• 🛒 Products added to the cart
• 📍 Delivery address entered correctly
• ⏰ Preferred delivery time selected
• 💳 Payment method chosen (credit card, PayPal, etc.)

Useful Tools

For more information and to use the delivery service, you can visit the official Just Eat website or download the Just Eat app. Additionally, you can consult the delivery calculator to estimate delivery times and associated costs. For example, an order of CHF 40 in Locarno might have a delivery cost of CHF 4.90, with an estimated delivery time of 50 minutes.

Practical Comparisons

• Free delivery: For orders over CHF 50, delivery is free. For example, an order of CHF 55 in Mendrisio would include products worth CHF 55 and free delivery.
• Paid delivery: For orders under CHF 50, the delivery fee is CHF 4.90. For example, an order of CHF 30 in Chiasso would have a total cost of CHF 34.90.

Regulations and Dates

The Just Eat and Migros delivery service has been available in Ticino since October 1, 2023. According to Swiss regulations, cross-border workers who work in Switzerland and reside in Italy must comply with the tax laws of both countries. For example, cross-border workers must declare their income in Italy and can benefit from certain tax advantages in Switzerland, such as exemption from value-added tax (VAT) for purchases made in Switzerland.

Final CTA

To learn more about this service and other news for cross-border workers, visit the salary calculator to compare the costs and benefits of living in Ticino. For example, a cross-border worker earning CHF 6,000 per month could save up to CHF 1,200 per year thanks to Swiss tax benefits.

Source: tio.ch