Crans-Montana: 700 cases handled by victim support centers
Almost 700 cases handled and 400,000 francs paid to victims of the New Year's Eve fire in Crans-Montana.
Contesto
In brief - 700 files managed for the New Year's Eve fire in Crans-Montana - 400'000 francs already paid - 400 files in Valais alone ## Key facts - What: Files managed by consultancies for victim assistance - When: After the New Year's Eve 2026 fire - Where: Crans-Montana, Valais - Who: Victim support consultancies - Amount: 400'000 francs paid Four months after the New Year's Eve fire at the bar Le Constellation in Crans-Montana, the victim support consultancies, established under the relevant regulation, are managing nearly 700 files, 400 of which are in Valais alone. So far, 400'000 francs have been paid in the canton. 'Throughout 2026, for the services provided by the Valais consultancies, we should reach one million francs,' said Roland Favre, head of the cantonal office for coordinating services, to Keystone-ATS, who wanted to take stock of the application of the Federal Law on Victim Assistance (LAV). 'As early as January 2nd, victims (including from abroad) contacted us to receive support and be informed about their rights regarding legal, financial and psychological assistance,' recalls Sonia Golay, cantonal head of the consultancies. Already operating at the limit of their capacity, the consultancies were able to benefit, as of January, from additional resources granted by the Valais State Council: the staff has increased from 10 to 15.4 full-time equivalent positions. Overall, the files relating to the Crans-Montana tragedy represent about a third of those currently open since the beginning of the year by the Valais consultancies (1'112). First payments on January 9th The first payments of immediate aid to victims were made as early as January 9th, as for some of them it was an emergency. The LAV provides that such immediate aid is granted regardless of th...
Dettagli operativi
Implications for cross-border workers The New Year's Eve fire in Crans-Montana has had a significant impact not only on the local community but also on cross-border workers who work and live in the region. Victim support consultants have handled a high number of cases, demonstrating the importance of legal, financial, and psychological support for crime victims. For cross-border workers employed in Switzerland, it is crucial to know their rights regarding legal and financial assistance. The LAV (Federal Law on Victim Assistance) provides that immediate aid is granted regardless of the beneficiaries' financial means, which is particularly relevant for those who might not have access to sufficient resources. ### Concrete procedures Victims, even from abroad, have been able to contact consultants since January 2nd to receive support and information about their rights. This highlights the importance of a rapid and efficient support system. Consultants have benefited from additional resources granted by the Valais State Council, increasing their staff from 10 to 15.4 full-time equivalent positions. ### Practical scenarios If a cross-border worker is involved in a similar incident, it is important to know that they can turn to consultants for legal, financial, and psychological assistance. Consultants have been able to manage a high number of cases thanks to additional resources, ensuring more efficient and timely support. ### Before and after comparisons Before the fire, consultants were operating at the limit of their capacity. After the incident, thanks to additional resources, they were able to handle a larger number of cases and provide more comprehensive support to victims. This demonstrates the importance of a well-structured and adequately funded support syste...
Punti chiave
Concrete actions for cross-border workers If you are a cross-border worker employed in Switzerland, it's crucial to know your rights regarding legal and financial assistance. In case of an accident or crime, you can turn to victim support consultants to receive immediate help and information about your rights. ### Step-by-step procedure 1. Contact victim support consultants for legal, financial, and psychological assistance. 2. Provide all necessary information to open a file. 3. Receive immediate support if needed, regardless of your financial situation. 4. Follow the procedures to obtain long-term support, if applicable. ### Deadlines and required documents There are no specific deadlines for requesting immediate help, but it's important to act promptly to obtain the necessary support. Make sure you have all the required documents to open a file, such as your G permit and documents related to the incident. ### Useful tools Use the salary calculator to get an idea of your income and expenses. If you need legal assistance, consult the available guides on the website to better understand your rights and the procedures to follow. ### Final CTA For more information and support, visit the salary calculator and consult the available guides on the website. Make sure you know your rights and the procedures to follow in case of an accident or crime. Source: tvsvizzera.it
Punti chiave
[{"q":"What are the rights of crime victims in Switzerland?","a":"Victims of crime in Switzerland are entitled to legal, financial, and psychological assistance through victim support centers. The Federal Law on Assistance to Victims of Crime (LAV) provides that immediate assistance is granted regardless of the financial means of the beneficiaries."},{"q":"How can I contact victim support centers?","a":"You can contact victim support centers through the official channels of the canton where you are located. Make sure to provide all necessary information to open a file and receive the required support."},{"q":"Which documents are required to open a file?","a":"To open a file, you need to provide documents such as your residence permit and documents related to the incident or crime you suffered. Make sure to have all the necessary documents to facilitate the process."}]
Frequently Asked Questions
- What are the rights of crime victims in Switzerland?
- Victims of crime in Switzerland are entitled to legal, financial, and psychological assistance through victim support centers. The Federal Law on Assistance to Victims of Crime (LAV) provides that immediate assistance is granted regardless of the financial means of the beneficiaries.
- How can I contact victim support centers?
- You can contact victim support centers through the official channels of the canton where you are located. Make sure to provide all necessary information to open a file and receive the required support.
- Which documents are required to open a file?
- To open a file, you need to provide documents such as your residence permit and documents related to the incident or crime you suffered. Make sure to have all the necessary documents to facilitate the process.