Claims Officer (Travel) — Zurich Insurance (sede Ticino)
NouveauCHF 85 500 - 150 000
Zurich Insurance (sede Ticino) · Lugano (TI)
- Lieu
- Lugano
- Contrat
- full-time
- Publié
- Hier
SalaireCHF 85 500 - 150 000
Vue d’ensemble du poste
Job Summary
To handle Personal Line claims focusing on Travel.
With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service Job Accountabilities
- Job Summary
- To handle Personal Line claims focusing on Travel.
- Bachelor’s Degree or Diploma holder typically working towards relevant professional qualification and the recognised industry standard
- Recognise the benefit of providing excellent customer service
Exigences principales
- Bachelor’s Degree or Diploma holder typically working towards relevant professional qualification and the recognised industry standard
Ce que l’entreprise offre
- Recognise the benefit of providing excellent customer service
Contacts
- Direct conversation with customer over the phone or email is required Job Qualifications
Détails supplémentaires
- oriented with strong analytical mind set
- Team player with good interpersonal and communication skills
- Self motivated, able to work under pressure and handle multiple tasks
- Candidates with less experience can be considered as Claims Assistant Why Zurich
- At Zurich, we like to think outside the box and challenge the status quo.
- We take an optimistic approach by focusing on the positives and constantly asking What can go right?
- We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!
- Join us as we constantly explore new ways to protect our customers and the planet . Location(s): HK Hong Kong Remote working: Hybrid
- With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service Job Accountabilities
- Direct conversation with customer over the phone or email is required Job Qualifications
Notes et contenu original
- With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service
- Job Accountabilities
- Direct conversation with customer over the phone or email is required
- Job Qualifications
- Good customer service skill to engage, influence, negotiate and inform customers on claims related matters
- Understand industry standards and protocol
- Knowledge of claims agreements
- Interpretation of policy cover
- Why Zurich
- Join us as we constantly explore new ways to protect our customers and the planet .
