Driver (m/w/d) — Grand Hotel Kronenhof
- Lieu
- Pontresina
- Contrat
- seasonal
- Publié
- Aujourd'hui
Vue d’ensemble du poste
Driver (m/w/d) — Grand Hotel Kronenhof, Pontresina (Engadin, Graubünden).
Pensum: 100%.
Vertrag: Saisonstelle / Seasonal.
- Driver (m/w/d) — Grand Hotel Kronenhof, Pontresina (Engadin, Graubünden).
- Pensum: 100%.
- In this role, you combine genuine warmth with the precision of 5-star hospitality, turning every stay into an unforgettable experience.Your Responsibilities:The First Impression: Heartfelt check-in & check-out, professional rooming, and competent guest support throughout their entire stay.Service Excellence: Active contribution to a smooth daily front office operation according to the high standards of "The Leading Hotels of the World" (LHW).Coordination: Handling and processing reservations via Protel, as well as reliable cash management.Communication: Confident handling of guest inquiries and complaint management with tact and diplomacy.
- This is youFoundation: Completed vocational training in the hotel industry and (initial) professional experience at the front office of a luxury or upscale hotel.Languages: Fluent in German and English.
- At Kulm Group, our employees are the heart of our success.
- We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.
Responsabilités principales
- In this role, you combine genuine warmth with the precision of 5-star hospitality, turning every stay into an unforgettable experience.Your Responsibilities:The First Impression: Heartfelt check-in & check-out, professional rooming, and competent guest support throughout their entire stay.Service Excellence: Active contribution to a smooth daily front office operation according to the high standards of "The Leading Hotels of the World" (LHW).Coordination: Handling and processing reservations via Protel, as well as reliable cash management.Communication: Confident handling of guest inquiries and complaint management with tact and diplomacy.
- This is youFoundation: Completed vocational training in the hotel industry and (initial) professional experience at the front office of a luxury or upscale hotel.Languages: Fluent in German and English.
- Additional languages are a welcome asset.IT Skills: Proficient in using Opera Cloud and MS Office.Personality: You stand out through your well-groomed appearance, a resilient nature, and a genuine passion for the art of service.Why the Kulm?
- We offer you a workplace in one of the most exclusive locations in the world.
- Look forward to a motivated team, attractive benefits within the Kulm Group, and the opportunity to gain valuable experience in a tradition-rich environment.Ready for the Kulm Spirit?
Ce que l’entreprise offre
- At Kulm Group, our employees are the heart of our success.
- We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.
Processus de candidature
- now Concierge (m/w/d) Grand Hotel Kronenhof 100%
- People at 1800m above sea level are shaping the Luxury Mountain Travel.
- Our dynamic and international community offers our guests smart Luxury for an inimitable holiday experience.
- As a member of the Luxury Kulm Group you are part of the key to our success.
- Together, we make every stay deeply inspiring, unique and distinctive.
- And as such, we embrace our culture: understated luxury, inspiration, and a life experience.
- Together, we make it happen.
- This is your chance to be a member of our shaping culture:
Contacts
- This is what you move with usCompetently handle reservations for individual and group guests as the first point of contact, ensuring the highest level of professionalism and proactive attention to detail Maintain and update guest databases with the utmost accuracy, contributing significantly to guest satisfaction and loyalty Address and resolve guest complaints promptly and with sensitivity, always finding the most suitable solution in a discreet and efficient manner Manage multichannel communication, responding to all incoming enquiries by phone and email Coordinate with other departments to ensure optimal alignment between room and event occupancy and our F&B and Spa offerings Support the Reservations Manager with administrative tasks, ensure adherence to our high standards, and contribute to the continuous improvement of our products
Détails supplémentaires
- Stellenantritt: 2026-09-01. This is what you move with us
- Guest services: loading/ unloading the guests luggage and handling small errands as needed. Grand Hotel Kronenhof Front Office Agent (m/w/d) Reservations Agent (m/w/d)
Notes et contenu original
- Stellenantritt: 2026-09-01.
- This is what you move with us
- Guest services: loading/ unloading the guests luggage and handling small errands as needed.
- This is you
- Concierge (m/w/d)
- Grand Hotel Kronenhof
- Front Office Agent (m/w/d)
- Kulm Hotel
- Reservations Agent (m/w/d)
Questions sur cette offre
Quel salaire propose Grand Hotel Kronenhof pour ce poste ?
Grand Hotel Kronenhof indique CHF 57 500 - 87 000 bruts par an pour ce poste à Pontresina. Il s'agit du salaire publié dans l'annonce d'origine (ou, si l'employeur ne précise pas de montant, d'une estimation réaliste pour le rôle et le secteur) — le calculateur de ce site le convertit en net réel une fois l'impôt frontalier et les cotisations sociales appliqués.
Est-ce un poste à temps plein, et quel type de contrat propose Grand Hotel Kronenhof ?
Cette offre est un poste en temps plein. Le type de contrat affiché ici provient directement de l'annonce originale de l'employeur ; confirmez toujours les horaires exacts, le préavis et la durée d'essai avec Grand Hotel Kronenhof pendant le processus de candidature, ces détails pouvant varier même au sein de la même catégorie de contrat.
Ai-je besoin d'un permis de frontalier pour un poste dans le canton de Grisons ?
Les résidents UE/AELE domiciliés dans la zone frontalière du pays voisin du canton de Grisons peuvent demander un permis G ; l'employeur suisse le dépose auprès de l'office cantonal des migrations après signature du contrat. Les règles de zone frontalière et les délais varient selon le pays voisin et le canton — confirmez les détails auprès de l'office des migrations du canton de Grisons ou avec les RH pendant la candidature.
Comment postuler à ce poste chez Grand Hotel Kronenhof ?
Utilisez le bouton « Postuler maintenant » sur cette page — il renvoie directement à l'annonce originale de Grand Hotel Kronenhof sur careers.kronenhof.com, votre candidature arrive donc directement dans le système de suivi des candidatures de l'employeur. Frontaliere Ticino ne collecte ni ne transmet lui-même les candidatures.
