UBS Card Center - IT Service Management Engineer 100% (f/m/d) — UBS
- Location
- Zürich
- Contract
- full-time
- Posted
- Yesterday
Role overview
analyze and capture customer requirements, ensuring a clear understanding of ITSM needs
design and implement custom workflows in BMC Helix ITSM, including process automation
develop, debug and optimize ITSM solutions, including incident, problem, change, and service request management
- analyze and capture customer requirements, ensuring a clear understanding of ITSM needs
- design and implement custom workflows in BMC Helix ITSM, including process automation
Description
- analyze and capture customer requirements, ensuring a clear understanding of ITSM needs
- design and implement custom workflows in BMC Helix ITSM, including process automation
- develop, debug and optimize ITSM solutions, including incident, problem, change, and service request management
- perform system configurations, customizations, and enhancements to meet business needs
- work with cross-functional teams, including developers, service managers, and business users, to ensure successful ITSM implementations
- develop and maintain technical documentation, including workflow designs, process mappings, and solution blueprints
This page consolidates the key details of the listing and presents them in a structured format for cross-border candidates targeting Zürich.
Always verify required language, actual office location and application flow before submitting: some positions include international interview steps.
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Questions about this listing
What salary does UBS offer for this role?
UBS lists CHF 83'000 - 126'000 gross per year for this position in Zürich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does UBS offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with UBS during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at UBS?
Use the "Apply now" button on this page — it links directly to UBS's original listing at jobs.ubs.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
