Employee Collection Team Zurigo - ref. 1068 — Cornèr Banca
- Location
- Wallisellen
- Contract
- Full-time
- Posted
- 77 days ago
Full description
We are looking for a motivated and customer-oriented professional to join our team in a dynamic and growing environment. The ideal candidate is eager to develop their skills in client relationship management and credit recovery, combining strong communication abilities with empathy and a solution-driven approach. This role offers the opportunity to work closely with clients, negotiate sustainable payment solutions, and contribute to maintaining positive and professional relationships even in sensitive situations.
Key Responsibilities
- Phone contact with clients for credit management and debt recovery
- Active listening to clients’ situations and identification of sustainable payment solutions
- Negotiation of repayment plans and monitoring of agreed arrangements
- Management and updating of cases in internal systems
- Collaboration with the team to monitor open positions
- Maintaining a professional and empathetic approach even in sensitive situations
- Commercial training (commercial apprenticeship or equivalent qualification)
- Native German and good knowledge of English
- Excellent communication skills and strong customer listening abilities
- Aptitude for managing customer relationships over the phone
- Empathy, mediation skills, and solution-oriented mindset
- Attention to detail and organizational skills
- Team spirit and reliability
Ideal profile
- Young, motivated person eager to grow professionally
- Ability to remain calm and professional even in difficult conversations
- Team-oriented attitude and collaborative mindset
Requirements
Commercial training (commercial apprenticeship or equivalent qualification)
Native German and good knowledge of English
Excellent communication skills and strong customer listening abilities
Aptitude for managing customer relationships over the phone
Empathy, mediation skills, and solution-oriented mindset
Attention to detail and organizational skills
Team spirit and reliability Ideal profile
Young, motivated person eager to grow professionally
Questions about this listing
What salary does Cornèr Banca offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Wallisellen is CHF 83'000 - 127'500 gross per year — an estimate, not a figure communicated by Cornèr Banca. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Cornèr Banca offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Cornèr Banca during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Cornèr Banca?
Use the "Apply now" button on this page — it links directly to Cornèr Banca's original listing at jobs.corner.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.