Service Sales Manager (w/m/d) — Hitachi Energy

Full description

The possibility At Hitachi Energy, we are driving a sustainable energy future for everyone. In order to strengthen our service business in Switzerland, we are looking for an experienced, customer-oriented personality in service sales management, who will further develop our service portfolio in German- and French-speaking Switzerland and enable long-term growth.

In this role, you are close to the market and to our customers. They build trusting relationships, understand technical and commercial customer needs and develop convincing service solutions together with internal specialist areas. We accompany our customers throughout the entire life cycle of their high-voltage systems and make an important contribution to a secure, reliable and sustainable power supply in Switzerland.

They can do that.

• You will develop and implement sales strategies for the service business in the assigned regions and actively contribute to achieving our growth and sales goals
• You will identify and develop new business opportunities for our service portfolio, including maintenance, retrofit, technical consulting, digital solutions and other value-added services
• You build sustainable customer relationships with decision makers and relevant stakeholders and position Hitachi Energy as a reliable partner throughout the entire plant lifecycle
• You control the entire sales process – from the needs analysis to the preparation and negotiation to the successful conclusion of the contract
• They work closely with technical experts, project management, operations and other internal teams to ensure customer-oriented and actionable solutions
• You create convincing offers and presentations that clearly show the added value of our service solutions and are tailored to the specific requirements of our customers
• They observe market and technology trends, customer requirements and the competitive environment and derive relevant sales opportunities from them.
• Ensure transparent pipeline control, reliable forecasts and regular reporting on sales activities and target achievement
• They represent our service portfolio with conviction and contribute to further strengthening Hitachi Energy’s position as a leading technology and service partner in the Swiss energy market

Your background

• Completed studies in business administration, engineering, marketing or a comparable field
• Several years of experience in service sales, ideally in the energy industry
• Strong understanding of customer needs, market mechanisms and the requirements of a reliable energy infrastructure
• Enjoyment of customer contact, high service orientation, commercial flair and the ability to translate energy infrastructure technical requirements into convincing customer solutions
• Very good communication, presentation and negotiation skills as well as a professional approach to customers and internal stakeholders
• Secure handling of CRM systems, preferably Salesforce, SAP and the common Microsoft Office applications
• Experience in creating, analysing and applying full-cost models to evaluate service offerings, margins and commercial decision-making principles
• Willingness to travel regularly within Switzerland
• Self-responsible, structured and result-oriented working methods as well as enjoyment of cooperation in an international and interdisciplinary environment
• Very good knowledge of German (B2) and good knowledge of French (B1); English skills are expected for cooperation in an international environment

More about us Hitachi Energy is a global technology leader driving a sustainable energy future for all. We serve customers from energy supply, industry and infrastructure with innovative solutions and services along the entire value chain. With us, you work in a diverse, inclusive and collaborative environment where you can contribute your experience, take responsibility and actively shape the energy transition.

Questions about this listing