Senior Teleoperations Lead — TSMG
NewCHF 101'500 - 154'000
TSMG · Zurich (ZH)
- Location
- Zurich
- Contract
- other
- Posted
- Yesterday
SalaryCHF 101'500 - 154'000
Role overview
TSMG is hiring Senior Teleoperations Lead for field operations in Zurich.
We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs.
In this role, you will be responsible for coordinating teleoperators, ensuring operational excellence, maintaining quality and safety standards, and serving as the primary point of contact between field operations, engineering teams, and client stakeholders.
- TSMG is hiring Senior Teleoperations Lead for field operations in Zurich.
- We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs.
- Below is the full Lever job description with responsibilities, requirements and practical project details. Key Responsibilities
- Lead and coordinate teleoperations teams across multiple shifts
Main responsibilities
- Below is the full Lever job description with responsibilities, requirements and practical project details. Key Responsibilities
- Lead and coordinate teleoperations teams across multiple shifts
- Manage daily staffing and operational coverage
- Support onboarding, training, and mentoring of new operators
- Promote compliance with safety and operational procedures
- Monitor operational KPIs and productivity metrics
- Ensure delivery against quality and performance targets
- Coordinate robot deployment schedules and operational readiness
- Manage incident escalation and resolution processes
- Serve as the primary operational contact for internal and external stakeholders
Company and context
- Strong communication and organizational skills
- Experience in robotics operations, teleoperations, autonomous systems, fleet management, control rooms, or technical operations
- Ability to work in fast-paced, technology-driven environments
- Experience supporting robotics, AI, AV/ADAS, drone, or automation programs
- Experience managing distributed or shift-based teams
- Technical background in engineering, operations, or industrial environments What We Offer
- Leadership role within a rapidly growing robotics sector
- Opportunity to help scale next-generation robotics deployments International projects and client exposure
- Career growth opportunities across robotics and AI operations
- Collaborative environment working alongside engineering and product teams
Additional details
- Below is the full Lever job description with responsibilities, requirements and practical project details.
- About the Role We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams supporting AI training, robotic testing, and commercial deployment programs.
- The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission-critical programs. Key Responsibilities
- Support customer-facing robotics programs and deployments
- Technical background in engineering, operations, or industrial environments
- Opportunity to help scale next-generation robotics deployments International projects and client exposure
Notes and original content
- The ideal candidate combines strong operational leadership with a passion for emerging technologies and has experience managing teams in robotics, autonomous systems, technical operations, control room environments, fleet operations, or other mission-critical programs.
- Project overview
- Key Responsibilities
- Requirements
- What We Offer
- Opportunity to help scale next-generation robotics deployments
- International projects and client exposure
